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Vonage I know there have been threads in the past about this, but I haven't seen anything



I know there have been threads in the past about this, but I haven't seen anything more recently. I don't have a problem using 11 digits to dial out, but the problem comes from receiving calls.

People in my area code (919 - Raleigh/Durham) are used to dialing 7 digits, and more recently getting used to using 10 with the influx of people into this area and additions of new area codes. However, 7 digit dialing is still what people do in this area, so when I give out my home number, which is Vonage, I have to explain to people that they need to use 11 digits. Even when I spell this out for them, they forget and tell me my number has been disconnected.

I had an instance not too long ago where my storage place said they called my number 3 times, because my unit was not properly locked, and it was disconnected. So they cut off the lock, relocked it and charged me $75 to do so. All because they didn't understand how to dial 11 digits.

I have called Vonage and only get "that is the way Vonage works" but I have looked through FAQ on the Vonage site and can't find where they specifically state that. I am just wondering if anybody else has issues with this and if Vonage is going to do anything about it.

Overall, I have been happy with their service, but I can't really test it because myself or my wife are the only ones who use it to call home because nobody else understands 11 digit dialing in this area.



Read The Full Thread:

11 Digit Dialing


I have been using Vonage for two years now. Local numbers are 7 digits long. Long
Yes I am using the area code I live in - 919. I did some experiments, and 7 digit dialing
Mate, Try checking that the calling area inside your area code is actually
Sounds like you have a number in the 919 area code, but it isn't a local number for

dbefumo posted "I know there have been threads in the past about this, but I haven't seen anything" on 12/29/2006

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