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DWSupport Posted:
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In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

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In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

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In The Forum:
Hard Wiring - Installation
Topic:
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On Oct 20, 2016 at 05:05:49

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In The Forum:
Hard Wiring - Installation
Topic:
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Vonage I just got and installed Vonage. I can hear people clearly on my end, but I was told



I just got and installed Vonage. I can hear people clearly on my end, but I was told that they can hear every other word, like stutter.
Now my
1. I'm in Palmer, MA
2.Comcast cable
3. Copy of the speed test

Speed test statistics
-
Download speed: 3444976 bps
Upload speed: 167256 bps
Quality of service: 48 %
Download test type: socket
Upload test type: socket
Maximum download pause: 183 ms
Average download pause: 9 ms
Minimum round trip time to server: 39 ms
Average round trip time to server: 105 ms

Voip test statistics
-
Jitter: you -> server: 11.1 ms
Jitter: server -> you: 8.4 ms
Packet loss: you -> server: 0.1 %
Packet loss: server -> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 2
Estimated MOS score: 3.7
-
4. Cable modem is RCA, model DCM305
5.Vonage adapter model VDV21-VD
6. Adapter->Cable modem, PC->Adapter, Phone line->Adapter
7.Choppy outgoing reception, perfect incoming reception.
8.My phone is 5.8MHz
9. And it's on the other end of the room, away from the adapter.



Read The Full Thread:

Stutter on outgoing connection


Hmm. Your test results aren't stellar, but they don't explain outgoing phone
After running that test, my score is 4.4 My phone is plugged in directly into vonage
Yes, that's a good score. Do you get the same score in both directions (from Boston
When you are on the phone, do you ever have something running that may be using your
Cable being a shared BUS access you can see different scores at depending on traffic.
You might have to run a few more tests at different times. Honestly this has
Thank you everyone for your help, I found the problem, it was P2P connection that

mxtiger67 posted "I just got and installed Vonage. I can hear people clearly on my end, but I was told" on 03/21/2008

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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