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Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01


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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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Salt Lake City: impressions after several months




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Vonage I just canceled my 30-day trial period recently after 18 days of toying with it,



I just canceled my 30-day trial period recently after 18 days of toying with it, explaining to the customer service rep that it was due to my internet connection not being able to handle it, as it keeps cutting out (I live in the boonies and use cellular broadband), but otherwise had no other complaints. I was even considering signing up again once I moved to a place with a connection that could handle it better; however, I'm finding their cancellation method a bit disturbing and not something you would think a company would do to keep or even bring back customers.

I read the TOS with the half assumption that any cancellation fees brought on might be for after the 30-day trial had expired-after all, it's a trial. So, there's some point loss, but not even the point that I'm making and, again, it was an assumption. However, the reps claim that this charge will be refunded after you've returned your device. Now, I could see this happening if I had actually gotten an expensive router that had a form of rebate/discount/free-of-charge for it or, more appropriately, charging said fees if the device was not returned in the 14-day period, but why a $30 V-phone that has been purchased in full during signiup??

The excuse makes no sense to me at all, and frankly sounds shady. In fact, I would have happily eaten the money that it cost for the V-phone and kept for potential future use, even their sign-up fees, which seems almost more reasonable than incurring a cancellation charge in the first place for a trial run, refund or not, and that the refund is dependent on something that I've paid for in full...not to mention have to pay to ship back to them.

Alright, fine. So I have to be charged and wait for refund that doesn't make sense to begin with-though now I've just read a few horror stories here, going from Vonage not accepting courier delivery to not refunding your money until you've harassed them to death. Hopefully, that much is no longer an issue. I just find this as a major turnoff when even thinking about signing up again, and now I'm just wishing I had found this forum (or more, the related posts) before I had signed up.

[/rant]



Read The Full Thread:

30-Day "Free Trial" Rant



nuttmeg posted "I just canceled my 30-day trial period recently after 18 days of toying with it," on 01/30/2008

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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