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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

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Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Vonage I hope there are some experienced users floating around today, or one or two of

I hope there are some experienced users floating around today, or one or two of those tier two techs :)

We moved to Vonage (on paper at least) about four months ago. After waiting almost three months for our numbers to carry over yadda yadda we were finally able to make the Real switch. Initially we were provided with Motorola TA's, and those

We have a T1 and four MTAs, and all things considered, they worked not too shabby. Occasionally during extremely high traffic times we would experience a significant degradation in call quality, but it was bearable. The problem? We end up calling A LOT of companies. With voice mail/attendant systems. 40% of these systems never heard/got the DTMF dialtones, which meant we were unable to dial direct extensions (or in some cases) get anywhere. We also experienced some weird issues with certain wireless callers that would get a Number out of service type message, but when they called from other cell or land line got right through.

Small annoyances really. But nonetheless. So my boss contacted Vonage, and a tech at Vonage basically said it was the modems and that he would send us out some news ones.

Well Two days ago we got the new modems (and Hats!) and switched everything out. Fairly painless. Then the problems started.

Our call quality has gone to crap, 50% of the calls start and stay unintelligible, 40% of the calls waver in and out (from clear as bell to mud and then back) and the final ten percent are...flawless. In fact, they sound better than the MTAs. And dropped calls. For no rhyme or reason at (it feels like at least) random intervals the calls will simply drop.

So here is the thing, we haven't sent the MTAs back (although they are boxed up) but we simply cannot continue, as a business that relies heavily on our phone system, continue with this. The last two days have been a living nightmare (try giving tech support to a customer that is paying you $40 an hour with every other sentence "can you hear me?") but we also can't afford to waste time waiting for an attendant to kick us to a live operator (or worse yet, calling the companies that don't automatically boot you to an operator on a Cell phone...AMD is just such a company)

So we need a clear cut "This will work" type fix. No more messing around, no more downtime. If anyone has a nigh fool proof solution (short of going back to Verizon (shudder))...let me know.

And you may be wondering why I/we haven't voiced this to a phone support person? Well, after multiple attempts to get through, sometimes spending 45 minutes in a hold queue, sometimes getting dropped, and worse yet, sometimes getting a message (paraphrasing) "We are too busy to deal with you right now, call back when it's convenient for us"

And this was all on a cell phone. We tried calling Vonage using vonage..and well...we didn't last five minutes.

Someone please save this geek.

Christian Sullivan
Systems Administrator, Access: Lightspeed

Read The Full Thread:

Vonage switched us from MTA to Linksys to fix problems..

This is not meant as a provokative question, but is it very common that sizeable
Honestly, I am not aware one way or the other. I know in our instance, we are a fairly
Very cool, thanks for the reply. I'm interested to see how your situation turns
*bump* meeee.... (think "The Fly"
ok, despite the length of the posts here, you really only have two problems with
Yar, well basically here is how we resolved this issue. We went back to the MTAs
haha, appreciate it but a picture will suffice. maybe dan will make vonage-forum
Well, it's the damndest thing. After hooking them up we immediatly called
Reebok, it's a deal. You reach 1000 post and I will send you a

Hanzov69 posted "I hope there are some experienced users floating around today, or one or two of" on 02/17/2005

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