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Vonage I hope for your sake you do not sign up for AT&T CallVantage service. I decided
I hope for your sake you do not sign up for AT&T CallVantage service. I decided to try it and boy was that interesting. It took me 2 days just to get connected to the internet (first TA was defective), and another 2 days to get the TA activated with working phone service. I spent a total of about 10 hours on the phone, including waiting on hold time. It turned out that I had to tell the tech support person why my TA would not activate. They had me setup in their system for a Linksys TA, and I had a D-Link TA. I'm pretty sure that the lady knew I had a D-Link TA, because she kept calling it a "D-Link TA". And yes, I have since cancelled my service with them.
Thank goodness I did not cancel my Vonage service while I tried the AT&T CV service.
Read The Full Thread: Vonage service CANCELLED after Day 1
• Well I received my RT31P2 phone adapter router on Friday, Feb 5, and promptly hooked
• First let me say satpak77, that I am sorry that vonage did not work out for you. I
• Various "non-standard" connections were attempted and the standard DSL/Cable
• About 1000 soccer moms do, everyday of the week. Thats why I am reaching out to you.
Your
• ...This VOIP service should be something a soccer mom can hook up and be online...
Do
• You are missing the point.
The customer is always right.
• I am typing this post via one, more than 100 feet. I own two. The one in my office goes
• Your issue is not common.
No, I am not missing the point. I understand your
• Your issue is not common.
If the customer was trying to plug a bolgna sandwich
• Your issue is not common.
A good business with good customer service would
edward2 posted "I hope for your sake you do not sign up for AT&T CallVantage service. I decided" on 02/07/2005 |
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