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Vonage I honestly thought the "spilled coffee in the lap of the McDonald's customer"
I honestly thought the "spilled coffee in the lap of the McDonald's customer" was ridiculous but this takes the cake. I cant tell you how many times Vonage clearly stated that the provisions and limitations of their 911 system.
I manage the 911 networks and computer systems for Sumner County TN ( just outside of Nashville ) and have Vonage at my home. Yes, I know the difference between their service and the Bells. I also thoroughly understand the inner workings of PSAPS and 911 dispatch centers. Vonage does an excellent job of explaining, in plain English, the difference between their service and regular land-line 911. People need to wake up and take some responsibility for their own actions. I am truly sorry for this families loss and certainly don't mean to demean or disrespect their tragedy, but what we have here is an outlayer. The only good that can come from this, is a speedy move toward E911 nationwide. Vonage should not have to negotiate with each local entity for 911 support, if this tragedy starts the way toward legislation to fix this then hooray.
If you want to start a law suit, check the reliability of phase 2 compatibility for cell phones. We test cell-phones all the time and most don't give the caller's GPS coordinates to the 911 center either. Of course the salesman wont tell you that. But we make official inquiries and get all kinds of idiotic responses like, "well it works great outside". It appears if this family had cut their phone line and used only cellular the same result would have been likely. So whats more risky, having your 911 call route through a non emergency Administration line, that is recorded and most often answered by the 911 dispatcher, or have your phone give nothing more than the location of the cell tower? Think about it.
This whole thing is ridiculous.
Thank You I am done. :-D
Read The Full Thread: Texas suing Vonage over 911 calls
• State to sue Net phone company
11:21 PM CST on Monday, March 21, 2005
By
• http://www.vonage-forum.com/911.html
I encourage everyone to do it -
• Sprry, but upon signing up for vonage there are numerous emails and pages you will
• According to the article, the AG's argument is that cases of failed 911 attempts
• Terms of Service - The 911 Dialing part is about 2 pages long, but here basically
• The cases of people trying to dial 911 when they have not activated it with Vonage
• I suspect that the case will result in Vonage being forced to put a sticker on the
• In 1900 only 10.7 percent of the public could not read or write a simple message.
• This forum doesn't seem to be accessible right now. "Module is not active".
Cheers
• http://www.vonage-forum.com/911.html
I encourage everyone to do it -
mtcook01 posted "I honestly thought the "spilled coffee in the lap of the McDonald's customer"" on 03/22/2005 |
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