Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Garryfirea Posted:
There are a
singular reasons
why someone may
hand-picked to

In The Forum:
letting malowanie dachu krakow
On Jun 24, 2017 at 23:48:53

Garryfirea Posted:
In The Forum:
take control of czyszczenie dachow slask
On Jun 24, 2017 at 23:47:47

Sobfrody Posted:
The lawsuit says
West’s lawyers
acknowledged the
sampling happened
when they

In The Forum:
Kanye West Joins Huge Sean At Powerhouse 2016, Performs &quo
On Jun 24, 2017 at 11:05:31

RobertBag Posted:

In The Forum:
Evolutions Of Famous Actors And Characters
On Jun 24, 2017 at 06:40:00

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 04:15:34

Sobfrody Posted:
The fancy footwear
additional a touch
of glamour to the
laid back outfit,

In The Forum:
Hard Wiring - Installation
Kylie Jenner Ditches Bra in Oversized T-Shirt Look, Rocks Co
On Jun 24, 2017 at 03:10:25

Sobfrody Posted:
In addition, she
snapped her
outfit, which was
dark, brooding and
plain spooky

In The Forum:
Hard Wiring - Installation
Kris Jenner Once Referred to as Marcia Clark About Seei
On Jun 23, 2017 at 23:12:38

Sobfrody Posted:
Just weeks after
she was held up at
gunpoint in her
Paris hotel area,
Kim Kardashian

In The Forum:
Every outfit Kylie Jenner wore at New York Fashion Week 2016
On Jun 23, 2017 at 17:49:05

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

Vonage UK Review
Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Vonage I have two Vonage accounts, both have been working great! Each is using their own

I have two Vonage accounts, both have been working great! Each is using their own Motorola V1005 adapter, one used at home (on the annual plan) and the other for travel (on the 500 minute plan).

I am no longer using the second one for travel, so I called customer service to ask about having the second number transferred to the other telephone port on my Vonage adapter (I cannot use two adapters at the same time with my LAN configuration and wiring).

This was supposed to be no problem, but here is my history:

Fri 11/02 10:52am (8 minutes) called Account Management, spoke to Ria... call was cut off.

Fri 11/02 11:01am (20 minutes) called back, spoke to Mary. Got two months free, changed the account to a "hold" status ($4.00/month, no outgoing minutes, unlimited incomming minutes) and was told that someone would call me back within 30 minutes to confirm the number transfer to my primary Vonage adapter.

Fri 11/02 5:15pm (12 minutes) Got no call-back so called again, spoke to Ann. She confirmed that the order was placed and again told that someone would call me back within 30 minutes to switch the number.

Sat 11/03 3:44pm (6 minutes) Called again but spoke to Kay. Was told that this change actually takes two days and that someone would call me back to confirm the change within the next two days.

Mon 11/05 8:03am (55 minutes) No call, so I called again and spoke to Orville in Account Management who confirmed that the order was placed and assigned me a case number. I asked to speak to a supervisor/manager and was tranferred to Paul who told me that the request to engineering would take another 24 to 48 hours.

Wed 11/07 11:30am (23 minutes) Still no call-back, so called again. Was transferred to Christopher in Account Management and told that the merge order had been placed and would take an additional 3 to 5 days. Asked for a supervisor and was switched to Elton who said that they would try to merge the accounts within a week.

Fri 11/16 12:06pm (6 minutes) Didn't get the name of who I talked with, but was told to call back to account management (I guess they couldn't trasfer the call).

Fri 11/16 12:12pm (26 minutes) This time I talked to Riks (?) who said that she would "escalate" this issue, assigned me a new case number, but still said that it would take another 24 to 48 hours.

Now I am of the opinion that all this isn't worth it and I might as well cancel this second account. After all, having the second line really isn't necessary or that big of a deal for me. I doubt that anything will happen within the [additional] 24 to 48 hours, so guess I will call on Monday and cancel that second number. (Sure hope they don't mess up my main [home] number.)

Sign me,


Read The Full Thread:

No help from customer service/account management

If you check the FAQ at it states that currently you cannot merge the

I think my answer was not clear enough. I get that he simply wants 2 different numbers
Not quite,... at least I couldn't find the FAQ that you refer to. However, I did
What do you mean not quite? That is it EXACTLY . You have 2 lines, 2 adapters and 2

He spelled it out clearly already And then: He has 2 lines, 2

Yes... I have 2 lines, 2 numbers, 2 accounts, on 2 adapters (in case that wasn't

xnewuser posted "I have two Vonage accounts, both have been working great! Each is using their own" on 11/16/2007

Vonage Service Plans

Vonage VoIP Members
Members List Members
New BrennaZ44
New Today 6
Yesterday 6
Total 100934

Who Is On Site
Visitors 146
Members 1
Total 147

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Up to 15 Minute Delay

Site Search

†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.61 Seconds and 250 Pages In The Last 60 Seconds
The Vonage VoIP Forum