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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



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Vonage I have the RTP300 in my office, with both phone lines enabled, behind a Linksys



I have the RTP300 in my office, with both phone lines enabled, behind a Linksys router. The RTP300 worked fine for about 10 months. Starting about 2 months ago I started hearing static, that got progressively louder, before levelling off.......after being on a call for about 10 minutes. It most closely resembles the kind of fuzzy crackling that you sometimes hear on an analog cordless phone. If the phones are inactive for about an hour or so, the noise goes away until more usage causes it to return.....sometimes but not always. :? If you reboot the adapter the noise stops but then returns with more usage. The static also interferes with my incoming caller ID. Firmware version is .62

I think it's probably a heat issue but would like to wait for a firmware upgrade, just to be sure, before I demand a replacement.

It looks like the device has a 1 year warranty. Does Vonage send out a new or refurb (don't want that) or a different router. Is there some expedited way to deal with tech support to avoid all of their nonsense?



Read The Full Thread:

Static on phone line with RTP300 behind Linksys router


I've been using Vonage for almost a year now with few problems. A few weeks ago I
I have a suspicion that the RTP300 is going bad, but I'd try a few checks before going
Thanks for the reply. I like the overheating theory... it's consistent with what
I have had exactly the same issue. After 9 months of flawless performance by the
Looks like overheating is the culprit! I unplugged the RTP300, let it cool for
The only way you can fix it yourself is to replace the adapter at retail and register
Its a known issue that with the latest firmware, you hear static on port 2. Is the
I was hearing static on port 1 before calling tech support. The second guy I talked
Did you try factory resetting (Voice reset) the device? or disabling QOS ? one

EasyDialer posted "I have the RTP300 in my office, with both phone lines enabled, behind a Linksys" on 11/14/2006

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