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Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



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Great Price, No Complaints



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You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




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Vonage I have recently started experiencing some issues with my vonage service. Within



I have recently started experiencing some issues with my Vonage service. Within the last 2-3 mth i have been having problems with my service. During calls the other party complains about the call being extremely choppy and breaking of, also during this time my internet connection speed will drop down drastically to the speed of dial up if not worse. I usually have to reboot my router, modem and computer for things to get back to normal. This will last for a few minutes to several hrs before i have to reboot everything again. This is not the case if i connect directly to my modem or thru a different router a linksys bersr41.

I have heard of several problems facing the rt31p2 routers Vonage sends out. Since i don't experience slow speed with my internet connection or any other problems while connected directly to the modem of other router iam left to believe that the RT31p2 may be hosed.

Vonage claims since iam still within the 1st yr of server they are willing to replace the router, but before i do so i was wondering if it will be advisable to purchase just a regular phone adapter to use with my befsr41since i don't experience any issues while connected to the internet with that. I was looking into either getting the the VTech's ip8100 phone with built in adapter or the linksys pap2. I will appreciate any feedback or suggestions as to what others have experienced

I will post my test result in a little while



Read The Full Thread:

Choppy/slow connections


Iowa Mediacom Cable Internet Morotola sb4200 modem->rt31p2->pc/phone Test
i'll advise you to call vonage tech support department and let them check the device.
This is a sample of my results when iam experiencing problems. I called vonage
oh i see.!!! did the agent change some settings on your device?? better
make sure you are not down loading heavily while on calls.the other thing is call
spoke with vonage and they put me thru the regular routine. my firmware is the latest
seems quality is not always equal with Linksys adapters.. I had bought a WRT54GP2
yeah right...and do you know that rolling back of firmware can help you resolve
That says it all. Vonage uses codec that takes up 90000bps and really need >75%

kalipopo posted "I have recently started experiencing some issues with my vonage service. Within" on 02/23/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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