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dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

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Vonage I have read of some of the many fax problems people are having, but I'm not sure the

I have read of some of the many fax problems people are having, but I'm not sure the proposed solutions apply in my case.

I have two Vonage lines, one dedicated for fax. It is not a special Vonage fax line but a 2nd "regular" line that I use for fax only. The reason I got a 2nd "regular" line is that I wanted to port my old fax number (with a special fax line you have to take whatever number Vonage gives you, it was only $5/month more and worth it to me to keep the number). I spoke with Vonage about doing this before signing up and they said it would work fine.

Well, it hasn't. I seem to be able to receive faxes just fine but I cannot send them. And it would appear to have nothing to do with my fax machine because I have tested the connection by picking up the handset and dialing the fax number I was trying to send to, just to hear what is happening, and the call rings and then there is a click as though it is being answered by the fax machine at the other end, but there is no fax tone "handshake", just silence after the click. I have tried this on both of my Vonage lines calling out on a handset to multiple fax numbers, the same problem occurs every time. I have even used different handsets from different manufacturers, makes no difference. If I immediately call these same fax numbers on a POTS line or my cellular phone I hear the fax handshake, so I know the fax at the other end is working.

My broadband is Comcast cable. I use this fax line for business (again, why I opted for a "regular" Vonage line for the fax so I could port my old business fax number), so it is important I get the fax working properly.

Otherwise I really like Vonage as a voice telephone service, haven't had any other problems. I made a 3-way call the other day and the other parties were amazed at how well they could hear each other, the best 3-way call they had ever been on that didn't go through a conference call service.

I just need to get this fax problem fixed. I cannot adjust the baud rate on my fax machine, but again since I am finding the problem even when I call with a handset I can't imagine the problem is in my fax machine. I haven't tried dialing the *99 prefix yet, I just found this forum and read about this prefix tonight. What is that prefix supposed to do? I also read the tip about using a 2-lead phone cord, I just went and checked and sure enough I am using a 4-lead cord, but it is strung through a ceiling and I can't get a different cord from my adapter to the fax machine - could I just use a female-to-female adapter at the end and use a short 2-lead cord for the last connection?

Any thoughts, any other ideas? Thanks.

Read The Full Thread:

adding to the list of fax problems

Update: I attached a 2-lead phone cord between the regular line and the fax machine,
I am having the same problem with Faxing. Receive fine but can't send. I have an
I have a couple of officejet 7110, that were set to connect at highest speed 33K,
When trying to get my DirecTivo unit to work over a Vonage line, I was told the *99
I've been working all day to get this fax working. I have an HP Officejet 5510 and
I have been able to fax successfully using the *99, but it only worked for me with
where would i find this to change the parameters on my 6110 to 0?
Try this . . . Charlie's Solution

jreish posted "I have read of some of the many fax problems people are having, but I'm not sure the" on 02/25/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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