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In The Forum:
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Hospital Incoming call unable to connect
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Topic:
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Topic:
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On Oct 20, 2016 at 04:55:03

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In The Forum:
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Topic:
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In The Forum:
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Topic:
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Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

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Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage I have ranted about regulated service many times and last night was a nightmare



I have ranted about regulated service many times and last night was a nightmare at my office.

We have (4) t-1's [72 switched voice and 1.5 data] - and we had rolling interruptions for 3 hours and then finally (1) t-1 just bit the dust.

Finally after proving to the provider (XO) that it was not our equipment, they sent the "last mile" contractor (Verizon) to check. A 2 hour wait.

After 3 hours of tinkering he sill could not get it running. Finally it was discovered that the t-1 was in "alarm lockout". Meanaing the t-1 was put in an "offline status". It was reset and everything ws fine.

Heres the kicker - when a t-1 is in that state it is considered "inactive" and thus the downtime does not count towards the government regulated standard for availability - according to the "government watchdogs" my t-1 was only down 13.7 minutes. not 5.75 hours.

Hows that for service on a $1175/mo (plus taxes) line?

The last time I had problems with my 5 lines of Vonage at home, I unplugged and replugged in my router. I gave the technician (me) a beer for his time, told him how great he was, my wife and kids kissed him and he went to bed happpy.



Read The Full Thread:

For those who think Vonage outages are unreasonable


For those who think Vonage outages are bad... my local landline carrier makes
Damn contractors! Aren't they supposed to verify stuff before they cut? I remember
Reminds me of the old days, We may the only telephone company in town, but we try
Florida has a very good utility marking program - totally free to the contractors.
True, but one of the problems in central Florida- and, I suspect, in many places-
Interesting. We had a cable cut here a few weeks back (in far upstate New York)
This is assuming people have had vonage outages...I've had mine for months w/o
The last Vonage outage I had was sometime in 2005. Can't remember the exact date,
Scott, One possible news story idea - find out how many incoming cell calls your

sdstuckey posted "I have ranted about regulated service many times and last night was a nightmare" on 07/08/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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