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Vonage I have noticed that Caller ID with name works intermittently - In both directions.



I have noticed that Caller ID with name works intermittently - In both directions. I can receive a call from someone and only get the number one time and then they can call back and I'll get both the name and number. Sometimes it's the opposite - first time - name and number, second time only the number.

The same also holds true with me calling someone. They might get my name and number, sometimes just the number.

Of course, calling Vonage Tech Support is useless. I had one person (Sudhakar) flat out tell me Vonage does not provide Caller ID with name when both the website says it does and I get some calls with Caller ID with name. The guy just could not get past the script.

So if any one has any thoughts/answer, I would be most grateful. Thanks for your help.

Louis James



Read The Full Thread:

Caller ID Intermittent


The quote from the ther forum was "changed in February to using a Sonus gateway
When I call people only my number shows up (I never transferred my number to Vonage).
When a call is delivered to the recipient's telephone carrier, the calling number
While the how/where/when is interesting, the issue remains that it's intermittent.
This probably the best explantion thus far (from the http://www.vonage-forum.com/ftopic22229.html
Now that's information! And if Vonage is unwilling to update the information,
So as Paul Havey would say "the rest of the story" If it is not in Verisign's
It still doesn't really answer why a call can show a name but 5 minutes later a call
I used to have the problemsw you describe, plus many other problems until I switched

ljjames posted "I have noticed that Caller ID with name works intermittently - In both directions." on 07/03/2008

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