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Vonage I have no problem paying for 911. I do have a problem with Vonage's tactics. The



I have no problem paying for 911. I do have a problem with Vonage's tactics.

The 911 surcharge on 'real' telephone bills is a true 'passthrough' fee which is collected by the phone company and delivered to the municipality it serves. It does truly 'pay' for 911 service.

The 'fee' that Vonage is tacking is not a pass through fee. Vonage is not regulated, especially not at the municipality level. It's tacking this fee on and acting like it's a standard 911 charge when it's nothing but additional revenue going into Vonage's coffers.

Is 911 expensive? Sure. Does Vonage have to provide it? Yep. Is that a good thing? IMO, yes - if the Voip company is going to sell itself as a replacement for a landline phone, then it should have to offer 911 service. Trying to recoup those costs under the guise of a 'regulatory charge' is dishonsest, though. It also sets us up for even higher charges when the municipalities find a way to actually require companies like Vonage to help fund the 911 infrastructure. What will happen then? A 'fake' 911 fee, A 'fake' Regulatory recovery fee and A 'real' 911 fee?

For Vonage not to be a phone company, they sure are acting like one.



Read The Full Thread:

New Fee. Woo hoo.Woo, hoo hoo.


02.15.06 **IMPORTANT!** 911 Fees & Emergency 911 Cost Recovery
Okay. This one is fine, though I think .99 is on the excessive profit side.
I'd certainly be more amenable to paying the fee if I actually had E911. But
I'm just curious as to why it is being applied to fax lines. I would like the ability
And the second fee will be how much and for what please?
Sounds a smidge like someone's preparing for an IPO and realized it's a little
I, too, would appreciate the option on a line by line basis to 'opt out' of 911 and
I tend to agree. The vonage IPO is not getting a warm reception at the moment and
I'd like a clarification on what exactly is E911. As I understand it E911 is when
What is the difference between E911 and Vonage 911 Dialing? E911 service

TechniKal posted "I have no problem paying for 911. I do have a problem with Vonage's tactics. The" on 02/17/2006

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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