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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage I have had the same problem as everyone else for nearly a month. I contacted e-mail



I have had the same problem as everyone else for nearly a month. I contacted e-mail support and received the same cookie-cutter response that they are working on it. I called them on October 28 and the CSR advised me that they are working on it and it only is a problem for the people who are on the 500 min/mo plan and in order to see the billing page you have to pay for the unlimited plan. I asked if they will be offering any compensation from this especially those who went over since they are not able to check their minutes used and she said no. She said I could call and ask how many minutes I have used, so I did. This is the funny part. She said she can not retrieve that information since the system is down.


I am thinking that this issue may force them to offer to us (with this problem), the $14.99 UNLIMITED plan that was offered about 6 weeks ago to those that called in to cancel. The unlimited plan would allow us to then see our billing page.......
What do you guys think?:roll:



Read The Full Thread:

Unable to logon to the BILLING online web page


For the past 3 weeks, I cannot get to the billing page, the other pages load and display
I also am having this issue. I am guessing that they have a serious bug in their system
This is getting ridiculous. I haven't been able to get into the billing web page
I am also on the 500 minute plan and need to check my billing info. I am worried
I have tried numerous times since 10/12/2007 to obtain the detail for the charge
You should probably call Vonage and see what is going on with your account. I guess
I emailed Vonage and said I was getting an error page when trying to get to the billing
I have had the same problem as everyone else for nearly a month. I contacted e-mail
Now this is absurd! The people on the 500 minute plan are PRECISELY THE PEOPLE WHO
seems like the reps can pull it up on their side..this is actually an ongoing issue

etatkins posted "I have had the same problem as everyone else for nearly a month. I contacted e-mail" on 11/03/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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