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UncleDuck Posted:
The quality of
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requires listening
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Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01

Snack Posted:
On a wired
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to the ethernet
port of the hotel
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adamnmurad Posted:
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szurcsii Posted:
Hey! I'm
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On Jun 27, 2014 at 01:09:10

DSewhuk Posted:
The last week I
have seen a
similar issue. I
have gotten 2
simultaneous calls
outbound
...

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Topic:
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On Jun 11, 2014 at 23:25:10

HtomSirveaux Posted:
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Have had VDV23
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Vonage I have had the Vonage service for approx. 2 months now. I purchased two lines and



I have had the Vonage service for approx. 2 months now. I purchased two lines and received 2 Linksys RT31P2s. When I called to activate they activated both lines on one router, fine with me, I have a spare. From the beginning one of the lines, my kids, has worked perfectly, however the other, our main line, has had quality issues consistently, garbled speech, low volume, choppy, long lengths of not being able to hear the person on the phone here at the house. So after trying to work with Tech Support (what a freakin' joke), I decided I wanted to try the other router, so after waiting on hold for 2 hours once again I got to talk to someone and basically told them to activate the other router I wanted to try and see if that cleared up the problem, didn't want to go through all his, power down, unplug bullcrap. He did it an ensured I was running the latest firmware. Now both lines sound like crap! My wife is totally pissed. Now I'm trying to get tech support to configure the first router again, but this time switch the phone lines to see if its consistent, meaning with the kids line now be crap and the main line fine. I find it hard to believe, though not impossible I have two bad Linksys devices.

Does anyone have any ideas, I'm about to lose it!

Here are my stats I have compiled....

Voice Version: 2.0.13(LIb)
Firmware Version: 1.27.01

Ran a test at TestYourVoip.com and scored a 4.4

My results from the speed test here...
Download 4,871,432 bps
Upload 373,448 bps
QOS 95%
RTT 33 ms
MaxPause 78 ms

Ran an hour of pingplotter, everything was green, average trace time was 65ms

When I run a speed test at DSLReports I get similar upload and download speeds as above

Thanks,
Mike



Read The Full Thread:

Bad call quality -- Getting very frustrated


I am getting the impression that the new update sucks... I would recommend

mnmsmith posted "I have had the Vonage service for approx. 2 months now. I purchased two lines and" on 03/09/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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