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On Nov 08, 2016 at 11:59:50

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Vonage I have had service for a out 3 months have havn't had a problem at all. A hour or two



I have had service for a out 3 months have havn't had a problem at all. A hour or two ago the phone worked fine, but I just tried to use the phone and when you pick it up there is a LOUD buzzing sound and then in the background you can hear a fast busy signal, not sure if there is a dialtone when you first pick it up, can't hear it, but after about 10 seconds you can hear the fast busy signal BARELY in the background. I have a RT31P2 router, and normally have 2 phones on a split line.. a cordless and a corded phone. BUT, I have tried one or the other and unplugging the other other and both do the same thing. I have tried rebooting the router, the pc and everything. Awhile ago when i rebooted the router I picked up the phone and there was a SLIGHT buzz, but you could hear the dialtone, then picked it up again and there was a dialtone, hung it up, waited about a min. and picked it up again and there it was again.. I mean it is LOUD just RRRRZZZZZZZRRZRRRRRR
I don't get it..
Right now the phone line light is solid, but awhile ago when it was doing it the light was steady blinking even when i wasn't on the phone.. I think it normaly does that if I'm on the phone, or if it is ringing.. Does anyone have an idea what is going on? My internet connection is fine, get perfect speed tests.. so I don't think it is that. And I havn't done anything different from when the phone was working an hour or so ago.
I would really appreciate any info that you may have..
Thanx



Read The Full Thread:

pick up phone LOUD BUZZ all of a sudden.. can''t use phone!!


My neighbor had this happen to her a few months ago. I ended up calling Vonage and
Hey, Yea, I found out what it was. It was the router. I called them and they tried
Sounds good. In hindsight I wish I would have got my router directly from Vonage.
That is one good thing about getting it through Vonage...they held the charge
I'm wondering if they will charge me anything because when I sent the router back
My guess is that they won't, and if they try to, I would photocopy the return paperwork
yea, I was actually thinking of doing that anyway. I'm going to send an e-mail

tre2004 posted "I have had service for a out 3 months have havn't had a problem at all. A hour or two" on 06/18/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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