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Vonage I have had Vonage for a year and a half. I have TWO Vonage phone lines: One is



I have had Vonage for a year and a half.

I have TWO Vonage phone lines: One is a VTech 8100 connected directly to my Motorola cable modem. Comast Broadband. The other line uses a regular phone plugged into a Vonage Lynksis router.

I have had good service until a week ago when I started having problems with ONLY the VTech phone line. I get the message that says, "line is not provisioned for use, use other phone line." The problem is intermittent. If I unplug the phone and the modem or reset the phone it will temporarily fix the problem. Sometimes the problem goes away by itself.

I have not made any changes to my service or my computer.

Any suggestions?



Read The Full Thread:

Intermittent service loss: "line not provisioned"


I started seeing exactly the same symptoms with my VTech 8100 starting around
The reset seemed to work, but then the dropped link and red light started again,
After 3 calls to Vonage, and them telling me they are making changes on their end,
No, I didn't change the router settings, I change the VTech "base station" settings
I did as you suggested and it seems to be working for several days.

ar1506 posted "I have had Vonage for a year and a half. I have TWO Vonage phone lines: One is" on 03/27/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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