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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage I have called the "golden phone" for testyourvoip's Boston location (which is



I have called the "golden phone" for testyourvoip's Boston location (which is VERY close to me) several times from my Vonage line and have gotten mixed results. The results are usually anywhere from 1.5 to 3.2, which isn't very good. Yet oddly enough when I call the Los Angeles phone number I'm a rock solid 4.4 even though it is all the way on the other side of the country. Any ideas on why the Boston results are so much worse than the LA results? I'm just curious if this is the reason that my local calls are not as good as my long distance calls. My friends in California, Texas, and Florida have never experienced a bad call from me. Trust me, I'm always ask them. lol Yet friends I call in my local area (New England) have complained about the quality (echos, garbled voice, etc) before I could even ask them about it. Of course this doesn't happen on every call, just some of them.

Now it's my understanding that Vonage contracts with a couple different companies to route their calls from New Jersey to the local PSTN you are calling. So say I make a call to my neighbor. I dial his number and my call traverses the internet to Vonage's NJ servers. From there my call is routed over Willtel's network (which is the actual carrier BTW) to the PSTN gateway closest to my area, then onward to my neighbor who then tells me that I sound awful.

How do I know I'm using Willtel? I used my router logs and looked up the server that was interfacing with my PAP2 during a couple local calls. It's Wiltel's gateway (wcg.net) at Vonage that completed the incoming and outgoing voice portion of the calls. Vonage's servers only act as the control for the call.

So now say I call Los Angeles. My call once again is routed via the internet to Vonage in NJ. My call then travels from NJ to LA via WIltel's network once again. But obviously this time it's terminating into a different PSTN gateway than my previous call. And each and every time I make a call Los Angeles my call quality is excellent. Why? Because I'm using the same PSTN gateway and Wiltel call route every time I call.

That being said, perhaps most of our poor call quality problems lie with the contracted carriers' networking and PSTN interfaces in some areas, rather than Vonage themselves. That would explain why our complaints aren't able to be resolved right away. Wiltel and the others would have to admit fault first which might not be so easy. I can remember when the company I used to work for was implementing a program upgrade. The program upgrade was a complete disaster. Both my company and the company that created the upgrade were pointing the finger at each other for weeks. It was weeks before the programmer finally admitted that it was their fault.So I can only imagine what Vonage has to go through to get these issues resolved.

Any thoughts?



Read The Full Thread:

Question about VOIP testing and Vonage call routing.



NHTracker posted "I have called the "golden phone" for testyourvoip's Boston location (which is" on 05/21/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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