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Vonage I have been with Vonage for a couple years now, and I'm really starting to reach



I have been with Vonage for a couple years now, and I'm really starting to reach a breaking point with them.

I, like many here, have been patiently awaiting ACR and Call blocking. With every single useless feature added, such as, phone news and voicemail to text; I get more and more upset with them. To me it is a slap in the face to us all. Where in this forum did we, the customers of Vonage, state that we were dying to have those features added? All it tells me is that Vonage is out of touch with their customers and are choosing to live in their own little bubble.

The reason I would cancel is not really because of me, but because of my folks. They also have Vonage, and because of some financial problems with my younger brother, they are barraged by bill collectors day in and day out. They are practically begging me to find a way of getting the calls to stop for them. And ever since a neighbor with verizon told them that Verizon offers this service, I am constantly asked when Vonage is going to add this service, as I'm the one that switched them to Vonage.

The fact is, if I switch my folks to Sunrocket, then I'll be switching as well.

It just irks the hell out of me that Vonage could care less about a feature that should have been available long ago. And what a selling point it could be! "Sign up now and block those unwanted calls right now from your computer."

Please Vonage, no more BS features! They're like a slap in the face to those of us that want a useful feature such as this. Listen to your customers and give us what we want. This is not an unreasonable request.



Read The Full Thread:

Anonymous Call Rejection


Anonymous Call Rejection. Does anyone know when Vonage will implement ACR
Hi Mike, It looks like it will be awhile before and if Vonage implements ACR.
Galion standard answer #406728 :lol: ACR is often requested, but for me is not
Anonymous Call Rejection. Does anyone know when Vonage will implement ACR
While this scenario is possible it doesn't seem likely since Vonage just passed
All of Vonage's resorces are dedicated to perfecting E911. They don't even have
I didn't know that was Vonage's official stance. I thought that was just a theory
The whole E911 preventing the rollout of ACR is just Vonage throwing a temper tantrum. I
I highly doubt the reason is they don't care. I am sure that is on the list of things
I'm still with Vonage :-D I was just expressing my opinion. If Vonage wanted to

NHTracker posted "I have been with Vonage for a couple years now, and I'm really starting to reach" on 04/22/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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