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0;те
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dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
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In The Forum:
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Topic:
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On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
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Topic:
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On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
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Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
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Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
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recently.
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Av8rix Posted:
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In The Forum:
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Topic:
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On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
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In The Forum:
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Topic:
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On Dec 05, 2016 at 06:35:11


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Vonage I have been using Vonage with my Broadview (formerly Brinks) security system



I have been using Vonage with my Broadview (formerly Brinks) security system for around 5 years now with no problems. Recently however, I can't get my security system to connect.

About a month or so ago I ran a standard communications test from my security system and it came up failed. Unfortunately I haven't been testing as reliably as I should so I can only say that the previous successful communication was back in January of this year when my in-laws inadvertently tripped the system.

Obviously something has changed either with Vonage or with Broadview this year. Unfortunately after speaking with both parties, neither believe anything has changed that would affect my service.

Has anyone else experienced changes in service (specifically with a security system) lately?

I have verified that I can use the "regular" phone service via my Vonage connection (i.e. I can place and receive voice calls). I can see in my "dashboard" that the call is going out and appears to last 1 minute exactly.I have even lifted the handset of a phone during the security system test and I can hear what sounds like old fashion pulse dialing so I'm assuming this means that the call is connecting and the security system is trying to communicate with the call center.

I have verified with Vonage that my packetization is set to 10 and has not changed. Are there other settings I need to check?

Finally, just to be complete, my ATA sits between my cable modem and my router on my network so there shouldn't be any router issues.

Thanks!!!



Read The Full Thread:

Broadview security system stopped working


I am looking at getting rid of time warner cable and have broadview security. Were
Well, no, I went a different route. I discovered that Broadview finally started

krich posted "I have been using Vonage with my Broadview (formerly Brinks) security system" on 11/10/2009

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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