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Vonage I have been running into a minor issue with my Vonage service, it periodically



I have been running into a minor issue with my Vonage service, it periodically drops out.

Now, I suspect that this isn't a Vonage issue, I think it's an issue with my firewall. I checked my firewall logs, and at the same time I have drop-outs, I get a series of hits on the firewall from Ip address ranges that resolve to Vonage.

Here's an example, the format is:
Timestamp, Adapter, Protocol
Source IP
Source port
Local (my) IP
Local port


21:04:54 eth1 - UDP
69.59.243.120
12836
x.x.x.x
65535
21:04:54 eth1 - UDP
69.59.243.120
12836
x.x.x.x
65535
*Snip for brevity, this repeats 20 times*


I X-ed out my own IP there too.

When I do a lookup on that Ip, I get:



69.59.243.120 (Reverse lookup failed)

BW whois 2.9 by Bill Weinman (http://whois.bw.org/)
Copyright 1999-2001 William E. Weinman
Request: 69.59.243.120
connecting to whois.arin.net [69.25.34.144:43] ...

OrgName: Vonage Holdings, Inc.
OrgID: VONAG
Address: 23 Main St
City: Holmdel
StateProv: NJ
PostalCode: 07733
Country: US

NetRange: 69.59.224.0 - 69.59.255.255
CIDR: 69.59.224.0/19
NetName: VONAGE-BLOCK-2
NetHandle: NET-69-59-224-0-1
Parent: NET-69-0-0-0-0
NetType: Direct Assignment
NameServer: AUTH00.KEWR0.S.VONAGENETWORKS.NET
NameServer: AUTH01.KEWR0.S.VONAGENETWORKS.NET
Comment:
RegDate: 2005-06-14
Updated: 2006-04-19

RTechHandle: ARINC18-ARIN
RTechName: ARIN Contact
RTechPhone: +1-732-365-2698
RTechEmail: arin-contact@vonage.com

OrgTechHandle: ARINC18-ARIN
OrgTechName: ARIN Contact
OrgTechPhone: +1-732-365-2698
OrgTechEmail: arin-contact@vonage.com

# ARIN WHOIS database, last updated 2006-04-24 19:10
# Enter ? for additional hints on searching ARIN's WHOIS database.


Now, I'm not such a n00b as to think that Vonage is trying to "hack" into my network. I can only assume that this is either call data, a "heartbeat" state connection, or perhaps DNS or related info.

I have a Smoothwall router with my Vonage box behind it on the DMZ network. All my other equipment is behind the firewalled network. I suspect that I need to setup a routing table rule to route all traffic from the Vonage IPs on the Voip port set to my DMZ and the Voip box. I just don't know what port ranges to specify. Obviously I don't want to forward ALL ports to the DMZ or I won't be able to surf to Vonage.com!

Has anyone else run into this issue, and if so, can you give me an appropriate list of IP's and ports to forward?



Read The Full Thread:

UDP port ranges?


I CAN HELP U WITH UDP PORT RANGES SIP ports 5060 through 5061 using UDP protocol

Bishounen posted "I have been running into a minor issue with my Vonage service, it periodically" on 04/24/2006

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