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In The Forum:
Vonage
Topic:
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On Mar 28, 2017 at 07:42:33

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In The Forum:
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Topic:
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In The Forum:
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Topic:
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In The Forum:
Hard Wiring - Installation
Topic:
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In The Forum:
Vonage
Topic:
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On Mar 21, 2017 at 00:08:24

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In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

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In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51


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Vonage I have an issue with our vonage account - noone can call us. Since my wife and



I have an issue with our Vonage account - noone can call us.

Since my wife and child rely on that line to call me in case of an emergency, I had to call Vonage and notify them.

When I got to tech support a recorded message said "I am sorry, this line is busy." and hung up on me. I made it clear about a year ago when I got through to the tech support that if I have to wait that long again I will cancel my account.

I called VONAGE-HELP number again and pressed (1) for sales. The guy gave me a speech that they are a different department, so I asked to be transfered. I was placed on indefinite hold again.

Vonage, you are on notice!!! The money I save by not switching to Comcast Voip is not worth it. If this issue is NOT resolved by noon today I will start the process of moving to Comcast.



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Vonage treatment of existing customers


I'm with you on this one. I've been having continued problems with vonage - getting
try calling these number for advanced tech support: 1-888-280-5440 1-888-312-8972 1-888-312
Remember though, we don't work for Vonage, we're just customers of Vonage. I know
Just had my first billing error, so far 36usd plus taxes. Did they care? NOOOOOO I
Go to your Vonage dashboard, click on BIlling, click on Request a Credit.
In the past I was privately contacted by a vonage employee offerring help. So they
Remember though, we don't work for Vonage, we're just customers of Vonage. I know
We are fairly new to Vonage (3 months) and have a had a few issues with service, we

dulino posted "I have an issue with our vonage account - noone can call us. Since my wife and" on 01/23/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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