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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage I have a similar but different problem. Still with the "Network Cable Unplugged"



I have a similar but different problem. Still with the "Network Cable Unplugged" issue. And it all started about four days ago, after over a year of perfect operation. I could not be happier with the performance of the Vonage router I had, and I don't understand why people hate the WRTP54G so much (until now!).

My setup is as follows:

Two laptops, one 802.1B and one 802.1G
DSL with 1500 down/ 350 up ( speed tests average 1200/300)
WRTP54G router
HP network printer static IP
Desktop computer

The B laptop and desktop run 2000 (old POS computer) and the G laptop runs XP. I don't think the hardware specs are relevant so won't waste space listing.

The problem is the router fails intermittedly. Works for about eight or so hours on average, sometimes less, sometimes more, usually the router needs power cycled after I get home from work. The DSL is fine, checked it all out hooked directly to the laptop, all tests with it are positive. And although I power cycled it when the problems first started, discovered it wasn't necessary cause it was working fine.

Printer works fine, although I disconnected it to remove variables from the troubleshooting. The other thing I noticed though, around the same time, is the desktop will sporadically pop up "Network Cable Unplugged" and then "Network Plugged In". It was mildly annoying, but I only use that machine for email anyway so no big deal.

However, while troubleshooting the network issues (called Vonage useless support), and reset the router to factory defaults, and hardwired the laptop (XP) to run the laptop software, and noted the desktop stayed connected the entire time. Pulled the cable out to test the wireless, and the desktop broke at the same time. Plug the cable back in and the desktop is fine. Tried it a few more times, and discovered the desktop works fine if the laptop is plugged in.

Very weird.

Here is what I have tried:

- Every combination of plugging them into different ports. Does not matter. If the laptop is plugged in, the desktop is happy. If not (connected wireless or not), the desktop disconnects/connects to infinity.

- Firmware updating to 1.00.62. So did the Vonage Indian guy.
He claims no recent updates, but I still think SOMETHING changed.

- He switched my phone from port 1 to port 2. Not sure WHY this would affect anything, but Indian dude insisted. Net result - the phone works in the other jack.

- Full virus scans on both computers. Nothing. Did a netstat -a and it doesn't appear the two are "talking" to each other. Haven't messed with packet sniffers or things like that, but the blinking lights aren't indicating any traffic.

- Assigning static IPs, messing with speeds and duplex settings.

- Swapped cables to known good ones.

Any advice on what else to check would be appreciated. Every search of tech support forums has had the answer "get a better router", but I reject the notion that replacing the router is necessary. Unless there has been some sort physical hardware issue (the thing has been on continously for a year, with no modifications to the settings), I really do not want to have to purchase new hardware. (I'm in Australia and it'd take a week to get here plus expensive shipping).

Thanks



Read The Full Thread:

RTP 300 and Network Cable Unplugged Errors.


I got vonage about a year ago, recently in the past month or so, I've been getting
Two things: 1. The RTP300 recently (as I understand it) got a new firmware
Firmware 1.00.62 is what I have now. What would you recommend I do? Get a better
Hmm, 1.00.62 is a pretty stable release. I think they came out with a 1.01.something-or-other
So just use a router to go to my pc and the vonage device. Alright I'll try it out...I
No problem. Just to clarify, I am suggesting option 1 in the following diagrams
Just did it (option 1), I'll let you know what happens in the next few days about
nope, wen i did it, the cable unplugged thingy went away but voice quality got worse...even
as far as an actual Vonage device, the RTP300 uses the TI chipset, and from what
Before you start diving into hardware issues. Check out your bandwidth. Do some

DarF posted "I have a similar but different problem. Still with the "Network Cable Unplugged"" on 05/17/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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