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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



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Salt Lake City: impressions after several months




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Vonage I have a question for you...how did you call customer service if your phone was



I have a question for you...how did you call customer service if your phone was not getting any dial tone....no i am just joking, but couldnt resist....but to add to you post....When i first got my rtp300, about 2 weeks ago, and connected everything exactly as described in quick intallation instructions, and then powered on the rtp300, all the lights came on and I thought everything was good to go, then when i picked up my Uniden 900mhz (older model with answering machine built into it) phone to make a call, and test it out with someone for the first time, I had no dial tone either, and wondered what the heck could be wrong,... so I decide to try this: I unplugged the power to my phone from wall outlet for a few seconds then plugged it back in, and tried for dial tone..and yep it was now getting a dial tone and working great ever since. I have no idea why i had to do this but thats what I did and it worked.

on the second part of your post about the loose phone port, did you try plugging it into the phone port #2 hole on the rtp300?..I dont think it matters if you use port 1 or port 2 for phone line, but if you need to use both cause you have 2 numbers via Vonage, then you may have a problem.
one last thing is that little clip on the phone wire itself, that holds it into the phone port hole still there? cause if it is not, then maybe that is why it keeps coming out of the port hole.
I also have had this third scenario happen to me where I moved the rtp300, grabbed it firmly, and moved it a few inches to leftside on top of my desk, and somehow the plug pulled out slightly from the back of the rtp300, giving me no dial tone, until i firgured out what had was wrong then plugged it back all the way in.
I have no stand for my rtp300, like everyone else that never got one, as it is an optional accessorry for 17.00 from linksys directly, yes 10.00+ 7.00 for S&H,for a piece of plastic, but I did notice that if the rtp 300 is laying down..it gets hotter than any normal router that i ever owned, but if I stand it upright, it stays a lot cooler. it will stand upright fairly easy, even without the 17.00 stand as long as it is on a flat surface, just make sure it is in a well ventalated area also to help keep it cooler.



Read The Full Thread:

No Dial tone on RTP 300 router


I got my new Linksys RTP 300 router/phone adapter from Vonage and I unpacked it
Here's an update to the problem. I got second level tech support look at the problem
I have mine on it's side also...except the damned cat knocks it over... And the
It does matter. If you only have 1 Vonage number, then only the phone 1 port will
Well, I noticed that my WRTP54G (same design as the RTP300) also ran hot. Ever since
Second level tech support switched the phone port from #1 to #2 and I still had the
Uh oh. My alarm bells are ringing. Two bad jacks? I'd check the cable that you're
The cable works fine when I connect it to my regular phone line jack.
Interesting. Coincidences like two bad jacks always make me suspicious. Have

zippydodah posted "I have a question for you...how did you call customer service if your phone was" on 09/28/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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