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Vonage I have a CallerID display on the phone. Line A is connected to the phone, line



I have a CallerID display on the phone.

Line A is connected to the phone, line B is connected to a FAX machine. I used the Fax machine to call line A using line B. Call did not show callerID. I used the home phone line to call the phone (connected to line A), again CallerID did not come through. I then switched the two lines so B is now connected to the phone and line A to the FAX. I then used both the FAX and Home phone to call the B line. Both calls came in with CallerID.

I then did the same thing after i removed any other phones that where connected to the same line and did the calling again. Wanted to make sure there was no issue with any other phones creating a conflict. Same thing happened, using line A to recieve the calls I was never able to see CallerID.

I also used the line A phone to call the home phone, and used the FAX with line B to call the home phone, CallerID came through both times.

I even put a brand new phone for the line A, again no callerID

so Net/Net when using line A, callerID never came through

Any ideas?



Read The Full Thread:

Inbound Caller-ID not working for only one of two lines


I have two Vonage lines running through one VT1002 box. Been that way for 5 years.
Is the caller ID display on the phone? If you switch phones does the issue follow
The phone jacks on the Vonage device are labeled Phone 1 and Phone 2, not A or B. I'm
on the A/B vs 1/2, you are right I was just using them as reference for which line. On
In that case, I suggest calling Vonage tech support. If they don't find and fix
Well I determined what was going on, but not sure how to fix it. I've been using
As I wrote yesterday, you have a defective ATA. Perhaps it's under warranty?
Hi Op, was the Vonage ATA her under warranty? From what I know, it's from 1 year since

MichVOIP2 posted "I have a CallerID display on the phone. Line A is connected to the phone, line" on 04/04/2010

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