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Review: My First Day With Vonage, Excellent!
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You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




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Vonage I have 384 Kbps upload cap, and I can reliably get that. My modem is a Motorola SB4100.



I have 384 Kbps upload cap, and I can reliably get that. My modem is a Motorola SB4100. So there's plenty of upload speed to support 1 (or even 3) Vonage lines. The problem is simply when there's a TCP connection from a computer behind the router that's uploading... I can see the TCP sawtooth on the Network monitor as the connection hunts for the maximum available outgoing bandwidth (and the limiting factor on the outgoing bandwidth is not somewhere in the middle of the internet but the very first (or maybe second) hop-the 384 Kbps upload restriction is the limiter). If the TCP connection is active when there's no phone call, it will average exactly around the 384 kbps maximum, sawtoothing slightly above and below. And when I place a call it will sure back off and drop down to an average of around 270-280 kbps... which would seem right in line with what you'd expect when it competes with a constant stream of one-way ~100kbps UDP RTP traffic that has no congestion control.

This is just theorizing on my part, but my guess is that the very periodic dropouts the call recipient will hear are due to the peaks of the TCP connection as it exceeds its average rate and goes up to about 330 kbps before backing off-this extra traffic either causes packet loss or excessive queuing delay for the Vonage RTP traffic. I personally don't know how the router's QoS functions and how it integrates, if at all, with the cable modem's and/or Comcast's handling of prioritized packets. My instinct is that the WRTP54G is unaware of the maximum upload bandwidth limit, and so it's QoS simply amounts to making sure the Voice traffic Queue has priority over the data traffic queues, but because the router sees a 10 Mbps or 100 Mbps ethernet connection to the Cable modem, it's more than happy to allow more than 384 Kbps (the combination of the Vonage traffic and the TCP connection's periodic peaks of its sawtooth congestion control) pass on to that. And at the Cable modem (or perhaps one hop down at the cable office, wherever rate limits are enforced) it either ignores or doesn't optimally handle QoS headers, and that's where the outgoing call quality degrades.

So that's my conjecture; summed up, it's basically that the only reason the TCP file upload connection backs off at all is due to its end-to-end congestion control algorithm and not any router QoS handling, since the router is unaware of the actual bandwidth limit it's ineffective. There's a more than excellent chance that I'm way off, so I'd love if someone who knows can explain how this QoS is supposed to work. My guess is I'd have no problem if I could just configure the router to rate limit all outgoing non-Voice traffic to a maximum of 384-110= 274 Kbps whenever a call is active. But without a BSD or Linux box sitting between the router and the cable modem, I'm not sure that's ever going to be possible.



Read The Full Thread:

WRTP54G Version 1.00.37 Firmware Now Available


During a call to a very competent Vonage tech (well, actually it was to a very incompetent
and if someone wants to download it manually and see if the wrtp allows manual firmware
I can verify that it does; I had to manually upgrade from 1.00.18 to 1.00.29. Assuming
Anyone know where the image is posted? I tried the location listed above but could
I just checked and my router pulled the updated firmware down without any intervention
Mpod, what are your caps on the Comcast cable? the reason I ask is because Vonage
Before you all rush to run an update, you might want to first check your status.
Hi I manualy downloaded the latest firmware from the vonage website as detailed
Mine upgraded to 1.00.37 on its own. I don't know what it fixed but I didn't have

mpod posted "I have 384 Kbps upload cap, and I can reliably get that. My modem is a Motorola SB4100." on 07/06/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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