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Vonage I had the exact same problem yesterday... Home phone stopped working and autoforwarded



I had the exact same problem yesterday... Home phone stopped working and autoforwarded to my cell while I was at work. Went home to troubleshoot and noticed that the router was somehow reset to factory defaults and wireless was unsecured etc... I got in the router via wired connection reset the settings and the router kept rebooting and resetting back to factory defaults. Then I went down and observer the router and noticed it kept resetting itself every couple of minutes.

I assumed I had a bad linksys so I went to the store and bought a dlink route. I went throught the whole process to again secure the wireless side. Called Vonage and had them add the dlink to the account and got everything working.

This morning after arriving at work my wife calls to inform me the wireless isn't working... I walk her through logging into the dlink to look at the settings and lo and behold the dlink has reset itslef to factory defaults. :(


Does anybody had any idea what is really going on here? Is there some sort of virus/worm out on the net that is hosing up routers with Vonage integrated on them or is there a system wide Vonage firmware push to all their devices that is causing this pain?!

Thanks a lot!

Jeff



Read The Full Thread:

WRTP54G rebooting every couple mins, any recommendations?


Hi, I have a WRTP54G that is a couple years old. It's running 1.00.62, and for
I am having the exact same problem you have but I lost my phone also. The router seems
I thought that it was just mine that was acting up. However, I came home from work
Same here. Same router. Same problem. Started last night or this morning (not
UNBELIEVABLY, the tech support guy I'm talking to right now is telling me (a) they
Having the same problem with the same exact router. Thank you, Mvdyk03, for doing
Yeah, I'll let you know what happens. The Tech Support Guy said he'd call me back
Uh, do you take PayPal? Thanks again.
I have the same issue started this am. I'm done with this POS router. Went out and
I am on the phone with Vonage now after a 30 min hold. I mentioned the issue and he

ncguy posted "I had the exact same problem yesterday... Home phone stopped working and autoforwarded" on 02/15/2008

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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