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Vonage I had the exact same problem, in fact there are several threads on this problem
I had the exact same problem, in fact there are several threads on this problem you could look back on too. In my case I had what I think were several issues, all of which contributed to the problem.
First, check your dashboard, if the caller ID info is making it to the adapter it will show up on your dashboard. In this case it may be your home wiring and that will need to be checked from top to bottom.
Second, if the CID is not on your dashboard you may need to call tech support. I use a PAP2 and after sometime explaining my problem the tech told me they "pushed" something to my adapter and it should cure the problem. Between the wiring and this push my CID increased but still wasn't perfect. Believe it or not I happened to put my adapter on a different port on my Netgear wireless adapter and now have 100% CID all the time. I'm really not sure which one of these actually fixed my problem but it was the only issue I've had with Vonage and it is now fixed.
Don't give up, it appears different people have had different issues with CID in the past and firmware was found to be a big problem at one time. There seems to be fewer complaints about it now so hopefully it is something simple. I would suggest publishing your equipment as there are plenty of experts lurking on this site with a lot more knowledge then I have and would be able to offer more help but they need to know the technical stuff and its configuration.
Good luck!
Read The Full Thread: Vonage Caller ID not working consistently
• So I've had vonage for about 3 months now. When I get a call from a number it shows
• The firmware issues have largely been resolved. If you're having trouble with
• I haven't set up my home wireing yet. I have been lazy on it. It's been hooked into
• In that case, which Vonage adapter are you using and which firmware version is
• RTP300 v1.0 Firmware 1.00.00. Vonage said there wassn't an update.
• 1.00. 60 is the current version. If you're truly running 1.00.00, call up Vonage
firewall posted "I had the exact same problem, in fact there are several threads on this problem" on 03/20/2006 |
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