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Vonage I had some problems this morning - actually ended up dropping off a conference



I had some problems this morning - actually ended up dropping off a conference call because I couldn't understand a word anyone was saying (It sounded like about 1/8 of a second was being chopped every other second, with some distortion). I tried to reconnect, but the connection was so bad I could not dial my conference access code after repeated attempts.

I kept using "933" as my testing system (and learned that apparently I have E-911 finally, at least). The "chop" was intermittent, sometimes making the call audible and sometimes complete gibberish. Occasionally, I even got a crystal-clear call. Other times, I couldn't even get through (no outbound ring at all).

Later, I had to join another con call and actually made it through the call, but there was a good deal of static on the line whenever anyone spoke. I could make out everything that was said, fortunately, but it was like a really bad cell connection. No major complaints on the outbound voice, but one person did mention a quiet crackling/static-ish noise that he said was quite tolerable, and my voice was strong and clear, at least.

In my year and a half of Vonage service, this is the second time I've had call-quality-related issues, and the first time it's involved more than one phone call. So, while I'm a little upset about today's outage, I'm not ready to call customer retention just yet. ;)



Read The Full Thread:

Another Problematic Monday with Vonage?



I just attempted 2 calls to Miami FL and although I connected I could not hear hardly
Same here. voice is garbled. This is getting very old, very quickly.
2:42pm EST, still getting Choppy audio on my end... What's sad is I'd LOVE
Agreed, found this when I logged into my Vonage account: "Service Announcements
I am having the same issues. I use Vonage for my business and was very delighted
I have also had substantial problems with Vonage today. Choppy audio. My
I just got my V-Phone today. Hooked it up, called my wife, I could hear her but she
Thanks for the update NateHoy - I've had the *exact* same issues this past week

NateHoy posted "I had some problems this morning - actually ended up dropping off a conference" on 02/26/2007

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