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Vonage I had some problems a while back with my ISP (that's why I didn't post here). I would



I had some problems a while back with my ISP (that's why I didn't post here). I would drop Vonage connection from time to time for no reason yet my internet connection would stay up.

My son (who is a BS in Computer Engineering) said I may be dropping packets. He told me to go to a command line window, then type in "ping -t www.google.com". This continuously pings a solid website and looks for dropped packets.

WELL!! I was seeing from 12% to over 70% dropped packets. I called my ISP (Brighthouse) and they came out and said it was my equipment. My son was there and he blew up at the guy and showed him the dropped packets and challenged him on why they would claim it is not their problem without testing.

Long story short, the guy was extremely intimidated by my son and went back and got additional support. The ISP called me that evening and said they found the problem and would I please test it. It was ZERO packet loss! After that, we worked flawlessly (until the other day).

All is well right now in my home and my ISP (and Vonage!)

Hope that helps.

Nova Rod (I'm starting to like this forum!)



Read The Full Thread:

Vonage Is Down!


I got a call today from my wife. She was calling on our Vonage phone. I couldn't hear
There not down because I am up and making and receving calls ok. Maybe in your
First off, thanks for your service. Vonage has been hit-and-miss with me
LOL! Their service is great as long as you don't need it! Nova Rod (Still
Hey NovaRod: I do not think this is widespread. My phones are fine in the North
I agree, maybe regional but still aproblem. Thanks for monitoring this. Nova
Where are you and who is your ISP?
I am in Millbrook, AL ISP is Brighthouse Networks (i.e. RoadRunner) Phone
We are currently having call routing issues, should be resovled soon.
My Vonage system is going nuts today. I dial one number and get connected to someone

NovaRod posted "I had some problems a while back with my ISP (that's why I didn't post here). I would" on 04/27/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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