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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage I had (have) the same problem. I signed up for Vonage on Dec 23 and asked them to port



I had (have) the same problem. I signed up for Vonage on Dec 23 and asked them to port my number from Verizon.

About a week later Vonage told me that they could not port the number because I had a FX feature on that line. When I called Verizon they told me that the only way to remove the FX was to disconnect that number and get a "local" number. Vonage told me that if I did that they I could not transfer the number because it was no longer an active number. They also reiterated that there was no way that they could port a number that had a FX feature.

Why is my number a Foreign Exchange (or FX)? Before this I had no idea that my number was a FX or what that was. I did some research. A Foreign Exchange number is a arrangement that allows you to have a phone number that is not local to your area and has a different calling area (and possibly) billing rate.

How did my number become a Foreign Exchange? I am not sure but I think it is because 10 years ago I move 1.5 miles from an apartment to a townhouse. I kept the number when I moved. My old number was a 803 exchange. The new neighborhood that I was moving into was in the 830 exchange. Even though the CO for these two exchanges are in the same building my moving my old number caused my line to be marked as a "Foreign Exchange" number.

I decided to try something to get my number ported over to Vonage. It has not ported over yet but I did get the email from Vonage that says the port has been approved and it will be cut over this week We will see.

Here is what I did. On Jan 4 I called Verizon. I told them that I was trying to port my number to Vonage and they could not do that unless I removed the FX feature from my line. The customer service rep told me that she would have to give me a new local number. I asked what would happen to the old number. She said I had the option of having it play a message "this number has been changed" for 60 days after the change. I figured that if this message was playing that my old number could not be re-assigned and it would still be linked to my account. This might allow Vonage to get the number. The FX feature would be removed from my line and it would still be an active number. I told Verizon to make the change. It took a week and a half for the FX removal to be cut over by Verizon.

On Jan 16 I called Vonage and told them that the FX feature had been removed from my line and gave them the confirmation number from Verizon for this change.

On Jan 22 I received an email telling me that my number transfer had been approved and it would be cut over the week of Jan 30 (this week). I am still waiting but I am hopeful. I guess I will have to wait and see which number they got (the old one that I want or my new local number).

If others are having this type of problem with a Verizon FX to Vonage transfer it may be worth trying this strategy out. I will report back when the transfer takes place.



Read The Full Thread:

porting over a FXS landline telephone number


I am trying to port over my landline telephone number. I have a FXS line ("foreign
What did Verizon say?
verizon said that it's vonage problem. Obviously, verizon is not doing something
This is because you have a feature that is appended to the number that you are obligated
I understand that my number has this "feature" just like call waiting is a feature.
THANKS "MHARVEY" FOR YOUR INFORMATION AND SUGGESTIONS. iT IS VERY HELPFUL. i
Just an update... I am still waiting. I talked to Vonage on Tuesday morning
An update... I am wondering if this is going to work. I called today to check on the
I contracted vonage about the email that i received from them turning me down because

mharvey posted "I had (have) the same problem. I signed up for Vonage on Dec 23 and asked them to port" on 01/31/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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