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Vonage I had been using an RTP300 with a Terayon cable modem on Adelphia for several months



I had been using an RTP300 with a Terayon cable modem on Adelphia for several months with no problems.

Recently, I moved to an area serviced by Comcast and they provided a Motorola SB5101 modem. I have a rather odd problem. I have intermittent outages of Internet and phone service. The cable modem lights stay on as normal, and the outage lasts anywhere from 1 second to 2 minutes.

I've connected my cable modem directly to the computer and have been unable to duplicate the problem. This leads me to believe that the RTP300 is having problems with either the new cable modem or with the way Comcast is sending and receiving packets of data (overflow).

I have the standard setup of the cable modem connected to the RTP300 and the RTP300 connected to the computer (with the RTP300 acting as the primary router). This did not change when I moved.

I'm ready to buy a better router, maybe even a wireless one, but I'm concerned that the phone may still have problems and if so, it may be a waste of money.

Has anyone experienced this issue before? If so, how did you resolve it? Even if not, do you think replacing the router will resolve the issue?

Thanks,

Maaz



Read The Full Thread:

RTP300 & Comcast


Hey Maaz, Sorry, no help here but I'm faced with a similar problem. Same hardware
I'd be willing to bet money that it's a Comcast issue. At every location I've had
Thanks for the replies. I haven't ruled out the possibility that it's a Comcast
Hey, Maaz - I have comcast. My connection works, but I have a strange setup. I have
Hi Jennymcc, that's actually the setup that I'm thinking of creating, except
Is there any pattern to when it drops out (like after x # of hours, or at a certain
No, I haven't been able to find a pattern, but it does happen several times a day,
I have the 300 also and a comcast connection. I put in a Trendnet BRP611. this wireless
MRN, I'm not familiar with Trendnet products, but I will take a look at the one you

Maaz posted "I had been using an RTP300 with a Terayon cable modem on Adelphia for several months" on 06/20/2006

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