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Salt Lake City: impressions after several months
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Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



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Great Price, No Complaints



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You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




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Vonage I had a similar experience to blutarsky when it came to setting up 911 service.



I had a similar experience to blutarsky when it came to setting up 911 service. The problem with my address is that Mapquest has got all of the streets in my neck of the woods completely mislabeled! I know that it's not their fault... the navigation system in my car and two different computer-based street map programs show exactly the same mis-information. Unfortunately, nobody wants to 'fess up about the original source of the data. I've reported the errors to Mapquest and suggested that they pass the info along to their service provider, but it may be years until it's fixed.

In the meantime, I found a bogus address in Mapquest that was close to my house (this is a rural, dirt road kind of place... the next nearest house is a quarter-mile away) and used that to successfully activate 911 (otherwise I'd lose service altogether). Don't freak out about the deception! We kept our POTS so that locals could call us (no local Vonage numbers here), and would use that phone for 911 calls anyway, not the Vonage phone. Also, POTS has the advantage that when the power goes out (which it does very regularly here), we still have a working, albeit local-call-only, phone. If we're ever going to have an emergency, I expect it to happen when the power's out, so what good would Vonage 911 service do me anyway?

What I can't understand is that we've had E911 service for a couple of years now. That's where our street address came from... before that it was just "End of Smith Road." Obviously the E911 database must be available somehow, so why does Vonage rely on something as goofy as Mapquest for something as critical as emergency services?



Read The Full Thread:

Vonage Defies FCC E911 Order and Continues To Market VoIP


Vonage, in violation of an FCC order, continues to market it's services in locations
today i had an interesting exchange with the vonage folks - i called the toll-free
I sympathize with blutarsky's frustration in getting E911 working, but I can
Some more info on the subject. I am anxiously awaiting e911. http://www.cnn.com/2005/TECH/intern
Blutarsky: I can understand the confusion about this, but if Vonage had sent
The email I got today concerning 911 was very interesting, NDA's prohibit me from
Hmmm... In their legal filing with the FCC on Monday, they said E911 is currently
i was probably unclear about this... and i just went back into my emails to check
From what I'v seen it's close to 90% for fixed E911 and 26% for nomatic E911
Based on all the threads about it here, the 10% who don't have it then are sure dramatically

biffdebris posted "I had a similar experience to blutarsky when it came to setting up 911 service." on 11/30/2005

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