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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

Vonage VoIP Forums

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Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

Vonage UK Review
Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Vonage I had a lovely experience with Vonage this week. I called support because

I had a lovely experience with Vonage this week.

I called support because our VT1000 has been dropping out completely (no phone or internet) almost daily for a week or two. I've been a customer now for about 2 years and have never had this problem before, and, haven't changed anything recently with my setup.

So I go through all the levels of customer service (1 - 2, etc).

Basically, after rebooting it twice, they determined that I needed a new VT1000. I was fine with that actually, until they told me that I was going to have to pay $100 for the device.

This pushed me over the edge. First, the call had taken over an hour and a half to get to the point i was at. Second, the guy kept calling me "Jon", when I kept telling him my name was "Don" (both techs were Indian, so it was hard for them to get stuff right).

Second, I said "well, how can you tell from me rebooting it twice that it sounds like I need a new adapter?" He really didn't have any answer for this. I told him basically that I could go to Tomato Vine or some other service and get a new free adapter and even 1 free month of service. He said then that he didn't have any authority to give me a free adapter since my 1 year warranty had expired but he would transfer me to some special management group to see what they could do.

Well, once transferred to them I got the nice "your wait is 25-30 minutes" message. So I sat on hold for about 20 minutes (on my cell phone, like I had for the entire call) when I was disconnected from them. My cell didn't die either, I had full bars the entire time.

Well, that was about Tuesday or so of this week and my adapter hasn't crashed once since. Maybe they fixed something on their end and didn't mention it. Who knows.

All that I know is that if it does start to drop out again, and we go down this path again, I will not be suckered in to buying a new adapter. Hell, Best Buy sells one that's almost 1/2 the price of whatever they were trying to sell me.

Vonage showed no reward for me being a loyal customer at all.

Read The Full Thread:

Customer Service Problems

I have been a vonage customer for a couple of years now. Frankly for the most part,
hai, in that case just disconnect ur fax from the pap2 and connect a phone to the
Well, Grand total of 5 Hours on the phone trying to solve this issue.. Looks like
Well, make that a grand total of nearly 7 hours before the dust settled... Here
I will call them! Thanks; I will also ask for the credit! Agian Thanks. Cindy
Cindy, The good new is YES advanced tech support IS in this country, and some of
I just spent 3 days with no dial tone! No telephone to call support and used up
a little tip for you cindy if you really need help and nobody is able to answer
Vonage needs tech support via text chat. Although this wouldn't be possible when
I am trying to get hold of vonage customer service from account management since

cybrenergy posted "I had a lovely experience with Vonage this week. I called support because" on 06/09/2006

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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