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Vonage Customer Reviews
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Vonage vs. Time Warner Cable SoCal



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Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage I had a good experience last Saturday morning. Answered by tier one in less than



I had a good experience last Saturday morning. Answered by tier one in less than ten minutes, excalation when appropriate, and no hold time going to escalation. Escalation tech knew exactly what he was doing. Needed to call to swap in my PAP2 adapters for the original Motorola boxes. went perfectly.

have blogged kudos in slightly more detail http://blog.tomevslin.com/2005/04/better_news_at_.html since I previously blogged complaints.



Read The Full Thread:

Quick Customer Service


Vonage has done a great job ameliorating their customer service issues. I
You must have called at 2AM :)
6pm, eastern standard time.
I just called this morning, 9:00AM CST, and someone picked up in under 2 minutes.
Sounds Like Vonage is getting the message!
Clearly the decrease in number of postings regarding this issue would reflect
You are lucky. I tried to call several times and put on hold sever minutes and never
Here in Jersey for a good few months now on the radio, Vonage has been hiring like
I emailed Vonage regarding the issue that our caller ID hasn't yet (it's Wednesday)

tevslin posted "I had a good experience last Saturday morning. Answered by tier one in less than" on 04/13/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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