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BenjiPous Posted:
I was touched by
the tenderness of
his tone, and
asked why. buy
mellaril order
...

In The Forum:
Vonage
Topic:
News Hcg doubling calculator
On Apr 17, 2014 at 06:55:46

bluerdg Posted:
Been working with
tech support
trying to figure
this one out,
thought maybe
someone
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Mar 17, 2014 at 13:24:06

citycash Posted:
Easy peasy !! I
now have three
Vonage lines ( two
boxes) I
transferred my BT
number
...

In The Forum:
Vonage UK
Topic:
Number porting
On Jan 05, 2014 at 06:18:47

bmccull Posted:
It's not that it
will never work.
It is just that
Vonage works
better over cable
...

In The Forum:
Vonage
Topic:
need Help with Clear Spot 4G internet
On Dec 29, 2013 at 15:17:12

joelmch Posted:
Certainly a
firewall issue.
You can probably
try connecting
directly to the
ISP
...

In The Forum:
Vonage
Topic:
Can make calls but can not receive them
On Dec 01, 2013 at 11:29:02

joelmch Posted:
That's really
unfortunate. I
think they would
provide you a
refund. My opinion
...

In The Forum:
Vonage
Topic:
moving date for disconnect fees
On Dec 01, 2013 at 11:28:29

joelmch Posted:
Hi buddy, I was
just wondering
about this. Are
you still with
Vonage by any
chance?
...

In The Forum:
Vonage
Topic:
Call Billing Question
On Dec 01, 2013 at 11:28:00

joelmch Posted:
Looks like a
config set up
issue to me. You
might want to try
calling the tech
support.
...

In The Forum:
Vonage
Topic:
Vonage Register Error [Code 004] - can''t solve
On Dec 01, 2013 at 11:27:25

joelmch Posted:
Perhaps you have
an active download
going on at the
back ground. Try
stopping it
...

In The Forum:
Vonage
Topic:
Intermittent Voice Interruption, calls cutting out
On Dec 01, 2013 at 11:26:52

joelmch Posted:
No for me. You can
easily block that
caller ID by the
way.
...

In The Forum:
Vonage
Topic:
anyone getting annoying calls from 3104295382?
On Dec 01, 2013 at 11:26:20


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Vonage I guess I should give an update to my issue. Where we left off was that the regular



I guess I should give an update to my issue.

Where we left off was that the regular techs said they couldn't do anymore more - they decided it was a line issue and they were calling a "line tech", he should be along soon.

Sure enough, 2 hours after they left a Comcast truck with a cherry picker showed up. He spent a while back at the pole, then another guy showed up. They fooled around a bit then went around the corner and went up another pole (it looks like it feeds the pole I'm one). I lost connectivity off and on while they were there.

Around 4pm, they packed up and left. The wasn't any packet loss - so I called Comcast to see if the ticket had been closed - after the rep went and asked what one of the notes meant, ("REF MAIN"?) she said they hadn't closed to the ticket yet, line tech should be around tomorrow.

Next morning rolls around - internet is unusable - 85% packet loss, can't surf - nothing. I call Comcast again to see if the ticket's been closed - nope, tech should be out today. Fine with me - I just don't want them to think it's solved if it's not.

Finally, around noon, the packet loss disappears. As a note, I didn't see any of the trucks in the area today, so maybe the problem was elsewhere. So - at the moment it looks solved. Of course, I've thought that before. :-)

Comcast says the ticket is closed - she said the problem was a "code 32" - she didn't know what that meant, but it took them almost 4 hours to fix it, whatever it was. So - hopefully it's solved, for good.

Just for trivia, here's what was done to get to this point:
Tech suggested my new Dell computer had issues (!) I kindly pointed out this was unlikely the issue, and which of my 3 computers did he think was ok.
check line levels (each time they came, first thing they did)
swap my modem for Comcast modem
replace connecting hardware between pole and house
swap comcast modem for my modem
replace all ethernet cables
replace connecting hardware again
test line from pole to house using test equipment
finally, fixed a code 32 ;-)

So - it's a saga - probably 4-5 visits over several months to get to this point.



Read The Full Thread:

Comcast, outbound dropouts, questions - Resolved


Craig, I'm in southern California and have similar problems as Craig over
Warning: Long ramble... I've posted stuff here before about random outbound
Comcast came out again (yesterday) with a different tech. Before he came out,
Are you located in the Midwest, Craig?
Nope (I've read most of that thread). I'm about 30 minutes west of Boston, MA. This
95% of the time, outbound audio dropping out is related to packet loss from the
Exactly. It never crossed my mind to call Vonage, as this is entirely a Comcast
Open a DOS window: > ping 73.171.8.1 > ipconfig/all > ping <default
Thanks for all the juicy information to check on, but I will reduce this down to
Ok, I agree that eliminates your Nic...so fire up ping plotter to the management

iaflyer posted "I guess I should give an update to my issue. Where we left off was that the regular" on 06/14/2006

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