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In The Forum:
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Topic:
Vonage device drops off network, cannot reconnect
On May 12, 2015 at 00:27:40

dconnor Posted:
I would suggest
that your router
is having
conflicts, try
updating it.
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In The Forum:
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Topic:
Vonage device drops off network, cannot reconnect
On May 11, 2015 at 23:39:14

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In The Forum:
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Topic:
HELP NEWBIE..
On May 11, 2015 at 23:37:30

gonzo Posted:
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In The Forum:
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Topic:
Vonage device drops off network, cannot reconnect
On Apr 23, 2015 at 22:33:56

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In The Forum:
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Topic:
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On Apr 21, 2015 at 01:45:46


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Vonage I guess I got lucky... :) Still can't get a local number, because Vonage doesn't



I guess I got lucky... :)

Still can't get a local number, because Vonage doesn't offer
it in this part of the state....

However, the nice rep offered me 6 free months to stay
with Vonage. My monthly bill is about $29. ($24.99
plus taxes) $29 x 6 = $174. She had to enter each
free month individually... but at the end of the call, I checked
my online account and it reflected 6 credits of $29 each.

By the way, I ddin't even ask for this. The rep just offered
it to me during the phone call.

I'm paying the local landline phone company for a local
phone number with basic service. It's $12 per month, or
about $144, plus taxes for one year.

So the $174 free credit that Vonage offered me will more
than cover the $144 fee that I'm paying the local landline
phone company for the local number! :)

I must say I'm quite happy with Vonage's good will
gesture! :)



Read The Full Thread:

moved to area where Vonage has no local numbers, what to do?


I'm stunned that Vonage can afford to do that but retention is their business. I
I've had Vonage since March 2008.... under the $24.95 unlimited plan. Never
You could call customer service and tell them your problem. Then ask for reduced
The Google Voice is a good option. I have had it since it was called Grand Central

kiersten posted "I guess I got lucky... :) Still can't get a local number, because Vonage doesn't" on 08/24/2009

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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