Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage I got the VT2442 directly from Vonage and had my number transferred from Bell. The



I got the VT2442 directly from Vonage and had my number transferred from Bell.

The adaptors from Vonage aren't a rental... they give you them for free, although you have to pay back the cost if you cancel within the first 3 months. (~$150 for the VT2442).

I ordered Vonage by phone instead of online. The Vonage operator waved my activation fee by doing it this way (I was only calling for info and was planning on signing up online). I got the first month for free and free activation, so the $20 shipping charge was it for the first month. Maybe waving the activation fee is something anyone can get by just asking?

Vonage shipped the adaptor by Canada Post and (unbelievably) I had it set up the next evening with a temporary number.

Bell was really good about the number transfer. It took 9 days from my submission of the LOA to the transfer. Bell pro-rated the last month and (two billing cycles later), I was sent a cheque for $19. They also sent a hilarious good-bye card. As mentioned above, it is ESSENTIAL that you keep your Bell service active until the number transfer occurs - it will be cancelled automatically.

The only tricky bit was my internet connection. I have Bell Sympatico High Speed DSL. Bell now (as of March 2006) offers "Dry Loop" DSL - DSL without a local phone line. There is no charge for switching over to a dry loop, and the monthly charge is the same.

However, it is up to you, the Vonage customer, to coordinate the switch-over from the normal DSL to the dry loop. Basically, you have to coordinate with the dry loop people to put a work request in their system to switch your line from normal DSL to a dry loop DSL (with a different internal phone number) on the same day that the number transfer happens. This requires reconfiguration on the phone company's end. Failure to do this will result in the "line card" for your phoneline being pulled and your DSL dropping out the same day your number transfer occurs.

I have to emphasize again: neither Bell nor Vonage will do anything to set this up. If you don't do this work, your DSL connection WILL be shut off!

The direct number for the dry loop office is 1-866-404-5744. Like the rest of Bell, they are only open M-F 8-5.

You will only have a few days notice before the transfer occurs, and Bell knows the transfer date before Vonage does. I kept calling the dry loop folks daily until the number transfer appeared in their system (about 3 days before it happened). They then put a work request into the system at this time to do the dry loop conversion.

Naturally, the number transfer had to occur on a Friday. When I got home from work, the number was transferred and everything worked great. Later that evening, my DSL died - as it turns out, the switch to dry loop wasn't scheduled until several days later. I had my file escalated and it was fixed on Monday morning.

The moral of the story - make sure you have a back-up plan (eg cellphone) handy when setting this stuff up! As well, be prepared to be without DSL for a few days... it sounds like this is a very common occurance and is just the price of doing business.

That being said, the frustration over the DSL was a small price to pay. Once the DSL was back up, everything has been working great. I was having trouble with the "best" voice settings - my voice was apparently "too soft" on the other end. Since changing to the "medium" codec, I haven't had any problems.

As mentioned countless times in this form, I've only run into a few problems with dialing out. In particular, 310 numbers (eg 310-BELL) do not work and some 1-800 numbers either won't work or will direct to the US call centre (I ended up calling Sirius USA last night). I'm saving $30+ a month, so for as infrequently as it happens, I can manage.

-Zef



Read The Full Thread:

No Activation fee on Retail bought adapters?


Hello. Someone told me that they picked up the PAP2 adapter at futureshop and did
Yep, it's true. If you buy a Vonage adapter at a retail outlet, there is no activation
thats great news. Thanks. Not that its a major issue, but do you know if bell would
I'm not familiar with Bell's policies as I'm in Telus country but I can tell you
As I mentioned in other threads, I would stay away from buying the adaptor at retail
well i'll have to consider those points. However activation is currently $39.99
Bell just sent a bill telling me that I will get a $19 refund for a part month.
I am charged activation fee even though I purchased my device from retail outlet.
Good advice Zef, The dry loop must by done by you. Usually you recieve an email

Zefiris posted "I got the VT2442 directly from Vonage and had my number transferred from Bell. The" on 09/15/2006

Vonage Service Plans


Vonage VoIP Members
Members List Members
New jacobxf60
New Today 5
Yesterday 10
Total 99031

Who Is On Site
Visitors 97
Members 0
Total 97


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.64
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.64 Seconds and 472 Pages In The Last 60 Seconds
The Vonage VoIP Forum