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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

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Vonage Pros and Cons for 2006



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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage I got a referal from my friend and he mentioned there is no installation charge



I got a referal from my friend and he mentioned there is no installation charge for referal.

I did a big mistake by calling Vonage CustomerCare in Nov 2008. I rejected for the new referal connection as i was not interestd in payng the installation charge.

Sometime in Dec-2008,Vonage sent the router to my old address. By then, i have already moved to Oklahoma from Boston.

I found my Credit Card account getting charged every month. I called Vonage (more than 30 times) to cancel my account. They were not able to validate my account. All your security Questions are really Stupid or System is not able to validate it properly. I was providing the Last amount billed as per my Credit Card Statement(As mentione below) but they were not able to validate my account. Later on , They realized my mailID was not entered correctly into the system during account creation process thats why i was not getting any Email.

After more than 30 calls , I was able to cancel the account to stop every month Bill(services Which i never used and i never asked for). I was charged for the cancellation also.

Your Customer Care Infrastructure and personal are horrible and very frustrating. My Case is not resolved in more than 4 months.

I request you to go thru all below info and refund my amount as soon as possible. I am already so frustrated with Vonage.Please dont test my patience. I will go for legal and will go for any any extent to get my refund and all mental Harrasment.

Please check below forum i have shared my Bad Experience

http://forum.theispguide.com/isp-ftopic1535.html
http://www.notesfromatooluser.com/2007/06/customer_retent.html#comment-6a00d8341cc2cf53ef010536dbc2f5970c
http://www.geeknewscentral.com/archives/007933.html
http://www.my3cents.com/showReview.cgi?id=52451

Vonage CUSTOMER SERVICE IS HORRIBLE AND VERY FRUSTRATING.

Account Info
order no: 95607902-0001
vdv21-vd
tel no:617-639-5657
ense77veb6
Account Number: 1007569756
RATE PLAN 24.99

Out of more than 40 Calls Talked to Customer Rep with ID
Kris-17209
Mary-57608
Den -59984
angella-59420 - Escalated
rona - 516473
Escalation Conf: 17247850

All Amount Charged on my Credit Card:
01/18/2009 01/19/2009 Sale Vonage *PRICE+TAXES(Services and Merchandise) 24692169018000423265673
$24.65
11/18/2008 11/19/2008 Sale Vonage *PRICE+TAXES(Services and Merchandise)
24692168323000218385324
$55.36
02/04/2009 02/05/2009 Sale Vonage *PRICE+TAXES(Services and Merchandise) 24692169035000487185469
$113.49



Read The Full Thread:

My Story


Saturday I signed up with Vonage. The woman who signed me up read my shipping address
It will be taken care of.
I'm sorry to hear that you experienced these issues. The good thing is that they

suman4674 posted "I got a referal from my friend and he mentioned there is no installation charge" on 04/04/2009

Vonage Service Plans


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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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