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Vonage I find your exchange of arguments very interesting..you both have a point to say...
I find your exchange of arguments very interesting..you both have a point to say... well, Vonage is just trying to retain as much customers as possible (as any business would do). maybe the rep was raising her voice because there have been a lot of instances when people brag of getting 50 usd service for cable and phone yet it's just a promo rate. Thus, she was just trying to point out that if that was the path you were to take, it's not worth leaving Vonage since its offering the service for only 24.99.
Perhaps, we should be less judgmental here; less name calling and also tone down the sarcastic tendencies. Also, i dont think the title "Cancelling Vonage Difficulties" is an appropriate title (my own opinion), because it was not really difficult to cancel the service (in your case). The rep was just trying trying to retain you as one of the customers, she didnt place you on hold nor was rude in any way (as i suppose). She was not being difficult on you as well because she was trying to see the reason why you wanted to leave...which means a little bit of probing and helping you with your issues. And she did cancel your service right? You didnt have much to do to cancel it, except to answer some of her questions. I dont think that would be difficult. By the way, what was your username for your web account?..just asking...
Read The Full Thread: Tom Keating Cancels Vonage Service
• Tom Keating's blog has gotten a lot of attention for an article he posted, with
• >>in my opinion Tom comes off as a pompous jerk in this article. He fails
• 9+ paragraphs just because you disagree with the title of an article? Readers
• I think.... that was a pointless exchange.
I'm always interested in hearing
• I am certain that most journalism ethics codes have something similar. I disagree
• No, absolutely not. You explained yourself that the motivation behind this is
• I can't possibly begin to agree with this scale. How do you rate services that require
• Before reading this article, I had no idea who Tom Keating was. After reading the
• I think this paragraph is key. You admit yourself that you could have made this
achoo posted "I find your exchange of arguments very interesting..you both have a point to say..." on 09/27/2006 |
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