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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Vonage I find this question a very good one. In fact, here is a letter I sent to Vonage about

I find this question a very good one. In fact, here is a letter I sent to Vonage about this very issue on June 3, 2007.

*** Start of Email ***


I have been a Vonage Canada customer for about 9 months.

I have not been overly satisfied with the call quality (long delays, static, poor sound, etc) but have stuck in there.

Recently I compared Vonage Canada prices with Vonage USA prices and was blown away that we (Canadians) are being charged a 60% exchange rate by Vonage. This is comparing the $24.99 USD Plan vs the $39.99 CAD Plan.

With the current exchange rate ranging from 5%-10% I feel Vonage is ripping us off. The savings using Vonage vs the Local Telco is only $5-$7 but the quality ends up being much better. The only encouragement for me to stay with Vonage is the price savings but at a 60% exchange I feel taken advantage of.

*** End of Email ***

Here is the response I got from Vonage on June 4, 2007:

*** Start of Email ***

We continually re-examine our pricing strategy, both for our phone plans and for our international calling rates, to ensure they are competitive in the Canadian marketplace. Our research indicates that, in the Canadian market, $39.99 CDN is a very reasonable price for unlimited local and long distance calling in North America, including phone features. Vonage does not claim to be the lowest cost Internet phone service provider in Canada. Rather, we claim to offer superior service and value that is incomparable in the Canadian telecom industry. Despite our emphasis on quality and on the C"b,Kcustomer experienceC"b,b", we have found that Vonage Canada continues to rank among the lowest cost providers in the industry, particularly when compared to most of the cable and traditional phone companies that offer Voip service. We are confident that you will draw the same conclusions after having researched alternative Voip offerings in Canada.

*** End of Email ***

They aren't using a Canadian Infrastructure for terminating, they are terminating from the USA. This can be verified by calling a Canadian Only Toll Free number which will not work with Vonage.

Since I am in New Brunswick, Canada and the only Voip service with local numbers is Vonage, I have them as an option and Aliant (local Telco). At this point I am willing to pay the higher price with Aliant since I can actually use my phone with them. Every person I call using Vonage I have to call 2 or 3 times since the person I am calling and only hear beeps or buzzing. This isn't a bad device or ISP since my sister had the same problems on a different ISP. There service is just bad, at least in New Brunswick.

If anyone knows of a different provider that I can switch my local number to I will be more than happy to give them a shot.

I think everyone needs to team up and send Vonage a big loud message "We will not stand to be charged a 60% Exchange Rate while not having as many services as our neighbour to the South."


Read The Full Thread:

Why do we pay more for vonage with less features?

I am wondering why we are paying more for Vonage here in Canada compared to the rates
There are two very big reasons why 1) infastructure/cost; Remember the USA
That is a lot of infrastructure for $15 extra a month. I do believe that the price
for that very reason is switched to 19.95 500min out /unlimited in plan working
I will have to keep an eye on the upcoming bills, we usually have 1000 minutes on
We only pay £7.99/mo all inclusive of tax (UK VAT at 17.5%) here in UK, which is CAN$17.50
To digress a little, I'm not sure the council tax (known as municipal property
5 grand a year in taxes, where did you live and how big was the mansion?
Oh well, makes me feel better knowing that. Its just a shame the Uk is cold and
Oakville Ontario. Fairly sized four bedroom house on a normal sized lot. But far,

IceCold posted "I find this question a very good one. In fact, here is a letter I sent to Vonage about" on 08/04/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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