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Vonage I finally got the Polycom Soundpoint IP560 working with my Vonage softphone account.



I finally got the Polycom Soundpoint IP560 working with my Vonage softphone account. It took quite some googling, as Polycom phones, it turns out, don't play well with NAT (they expect a local pbx system). In case anybody is interested in the config:

Polycom Network config
1. First setup the polycom with a fixed IP (don't use DHCP), eg 192.168.0.40, subnet, gateway, and dns.
2. In the web interface of the polycom, select "Network - NAT" and enter the external IP address of your router. Under "signaling port" and "media start port" I entered 12000 and 13000 (not sure if this is signficant, but it works and I don't want to mess with it). Leave RTP and everything else at the defaults
3. Under the SIP config onthe web interface, set both outbound proxy and server 1 address as "sphone.vopr.vonage.net"
4. outbound proxy port: 5061, UDP only
5. Server 1 port: 5060, UPD only
Expires: 3600
Register: 1
Retry timeout: 0
Retry max count: 0
Line seize timeout: 30
6. Under local settings, "local SIP Port" is 5060, calls per line key is 1, everything else default.

Under "Lines" on the polycom web interface, enter:
Display Name: callerid-yourchoice
Address: 15555551212 (this it the full softphone # including 1!)
Auth User ID: 15555551212 (has to be the same as above!)
Auth Pwd: password from your softphone account
Label: what you want to show on the polycom phone (like extension number)
Third Party Name: I entered my company name
Nu Line keys: 1
Calls per line: 1
Server address: sphone.vopr.vonage.net
port: 5060
Transport: DNSnaptr
register: 3600

On your router
Configure it to forward ports 5060 and 5061 to the fixed IP of the polycom phone. Also forward ports 10000 and 20000 to the polycom. Keep in mind this works with only one phone so far, i haven't checked to see if it works with multiple phones or softphone lines on a network.

Hope this helps somebody. I love the polycom phone btw, lots of features, solid build, and great sound quality.



Read The Full Thread:

Polycom Soundpoint IP560 with Softphone


Hello - I'm wondering if anybody can post details on how exactly to get a SIP
Here's the specific SIP configuration I need to specify on the phone: Outbound
Astrocramp - thank you for posting this. It has helped me solve a problem with getting

astrocramp posted "I finally got the Polycom Soundpoint IP560 working with my Vonage softphone account." on 02/25/2008

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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