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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage I feel your pain. I did not word my post very well so sorry for that. First of

I feel your pain. I did not word my post very well so sorry for that.

First of all, you DO NOT have QoS issues. If you did, the Shaw service upgrade should have taken care of that. I have NEVER heard of anyone solving any Vonage problems by getting Shaw service upgrades, either QoS only or the full Extreme upgrade.

I have also never heard of anyone having Vonage issues as a result of WAN internet issues beyond where Shaw leaves off and some other providers network takes over.

It could be a Vonage issue with an RTP relay router in the area you are calling. If you have verified that the EXACT same problem happens when phoning completely different geographical areas (as in thousands of miles apart, not tens or even a few hundred) then it could very well be your home network setup, router, Vonage adapter, Shaw modem or Shaw line to your house.

What did Vonage try do? What was the quality like when you phoned Vonage? Did Vonage try phoning you from a regular landline phone? You did not mention ANYTHING about what Vonage tried. Did you to a Voip test from this Vonage link?
I have found that Vonage is willing to try MANY MANY things when I call them with an issue. You did not mention any so I can only speculate if any of these things were tried.

Obviously Shaw was not trying to solve your problem, just upsell you. You should have insisted they test your setup and convince you (the paying customer) that it has nothing to do with the general best effort abilities of their network to deliver what they promise which is a reliable internet connection of reasonably fast speed in both directions.

Read The Full Thread:

Help with Vonage / Shaw Issues

I am experiencing outgoing call quality issues. Funny thing is inbound calls
No one has any suggestions for me at all?
similar problems, similar results, One thing worth mentioning is latency between
You're getting a lot of packet discards, but still it seems like the numbers don't
I'm having problems recently with my vonage service over shaw. Up until last week
I smell a $10 rat.... Shaw wants us to pay $10 a month to turn on a "QoS" (Quality
Exactly the same for me, as well. My Vonage was running stable and sounded crystal
Looks like I'm not the only one experiencing this issue, and plus it also just started
Shaw has been quietly offering the QoS tax....err enhancement for a few months
I'm in Calgary, and I've been getting really bad ping times here: 12 brvwil1wcx3-pos2-0-oc192.wc

Mustardman posted "I feel your pain. I did not word my post very well so sorry for that. First of" on 04/12/2006

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