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Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26


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Vonage I encourage you to disagree. Please explain why you don't think the analogy fits.





I encourage you to disagree. Please explain why you don't think the analogy fits. It is hard to flesh out this analogy in full without adding in a comparison of Voip providers, but I will not do this as it is against forum rules. However I stand by my position that Vonage is trying to be a low cost solution rather than a best of breed solution.

Do I understand correctly that your argument here is that adding new features is simple so there is no reason Vonage won't do it while simultaneously expanding?

If so I would challenge you to explain why Vonage hasn't introduced ACR, a feature most POTS providers already offer, that has been a topic in these forums since as far back as May 18, 2004.

I also encourage you to read the thread in the UK forum thread on dialing premium rate numbers. A senior Vonage executive clearly explains that they depend on market research to determine what features the majority of customers want.



Now, I will agree that there is a possibility I am taking this quote and applying it well outside the context it was originally made in, however it supports my point that Vonage isn't concerned about features desired by only a small percentage of its customer base, but rather is interested in presenting a product with mass customer appeal. I am using it here because it is one piece of the entire picture that I am using to form my opinion of how Vonage is operating their business.

Finally, I would like to think that Vonage has a lot of money going into R&D and has a lot of new features just around the corner. But my post is a result of my observations of Vonage's behavior for the past year. Without hard data on how much R&D money Vonage is spending, and more importantly what they are spending it on, it is just wishful thinking to assume they are funding research to enhance the feature set.

My guess is that a significant part of their R&D resources have also been diverted to handle the E911 situation. Hopefully once that is resolved we may see some progress towards advanced features. It remains though that Vonage's publicly stated key goal is to increase their customer base by expanding into new territories to ensure they are large enough to survive the competition when the large telco companies enter the Voip space in force. They are sacrificing early profitability to achieve this goal.

One opposing view might come from the Red Herring Top 100 profile of Vonage. One of Red Herring's criteria for Top 100 companies is a commitment to R&D. If anyone has seen the profile and can provide an overview of the information from it about Vonage's R&D efforts I would appreciate it.



Read The Full Thread:

How about new features instead of expansion?


I for one would like to see some new features, like ACR, before Vonage expands.
Considering the pissing & moaning I frequently see in the forum, it looks
Back in the spring when they got a big pile of money I suggested this very thing might
Well I'll play along, of course I voted yes, it's a bit like asking a company's employees
So who would be a quality VoIP provider ? I would rather pay more for better service
Vonage is a good quality broadband phone service provider. They don't offer some

scerruti posted "I encourage you to disagree. Please explain why you don't think the analogy fits." on 07/28/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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