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After recent
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In The Forum:
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Topic:
Voicemail Not Forwarding to Outlook Accounts
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In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

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In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
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In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
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In The Forum:
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Topic:
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Vonage I don't miss your point. Your customer service request can be fixed by Vonage.





I don't miss your point. Your customer service request can be fixed by Vonage. So how can they respond to something that is out of their span of control?

In that case, when cars go down less than ideal roads and get a flat, do you blame Ford etc for not having more robust tires on them since you are going down a road with tons of pot holes as opposed to a road in good condition? No.

I, plus many others, are using in home networks. But it is Voip in general that is reliant upon good backbones. If you miss so packets due to discards, what is Vonage supposed to do? Build a router that inteprets what those missing packets are? That would be ridiculous.

In a normal environment Vonage and Voip works very well. But your environment is sub-par.

I am in sales, and have little experience with network except for what I have learned online. Vonage can only be so fault tolerant before it is unfixable. Same thing with any product or service.

You gave it a try, realize that the issue realize isn't Vonage'as, but yet you still want to take some parting shots saying their product should be more robust. Come on. You are frustrated, but it is your ISP that is not ready for primetime my friend.



Read The Full Thread:

Frequent disconnects / dropped calls


Only occassionally at first (about 2 months ago), now very frequent. The line
hai reg the intermittent connection what we can do is that chk out the modem DOCSIS
Does the the same thing (minus Vonage not working) happen without the PAP2 connected?
If you have 2.anything gigahertz phone you need a 5.6 ghz or 900mhz. I would highly
uh, few things, it's 2.4 not 2.anything, 5.8 not 5.6, and he has no wireless computer
Make sure you've got the latest firmware version on the BEFSR41.
I too have been increasely getting dropped calls. It's now getting to the point
I have the same problem and am getting pissed. I have had this issue for 6 months.
You must be so smart that you have all router numbers memorized? Just trying to
Um, actually he was talking about the cordless phone frequencies. So he is pretty

Trowski posted "I don't miss your point. Your customer service request can be fixed by Vonage." on 11/30/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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