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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

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In The Forum:
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Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

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Topic:
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On May 09, 2017 at 06:14:26

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On May 02, 2017 at 17:28:06

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In The Forum:
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Topic:
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On Apr 27, 2017 at 18:52:02

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In The Forum:
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Topic:
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On Apr 27, 2017 at 10:42:50

diazou Posted:
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Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33


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Vonage I don't have the info here in front of me but when I go back to work on Monday I have



I don't have the info here in front of me but when I go back to work on Monday I have a spreadsheet with most cable modems and their docsis versions. I'm pretty sure I've dealt with this thompson/rca modem before and I seem to recall two versions, depending on the serial #. They were 1.0 or 2.0 depending on when they were made. IT may be a 50/50 chance...

And to the guy who asked what docsis iw...Stands for Data Over Cable Internet Systems - it's what effectively sends the packets of info across into the net. If you have an older version it wont handle the required number of packets per second ( or milisecond ) to make Vonage work well. It's like firmware sort of but you can't usually flash a new version to your modem, so to answer your question you may have to upgrade or buy a new modem. But before you do anything, I will check for you on Monday to see if there were 2 versions for your modem and if there were - how to distinguish which one you've got - Blackjack could very well be right - in which case there is somthing else causing the dropped audio...

A few things I know will cause dropped calls are;

- if your device overheats it resets itself - will cause the call to drop - make sure your device is well ventilated and seperated from other device . Don't install it on top of other electronic devices - if you touch it and it feels warm to you ( it may be slightly warmer than room temp but shouldn;t be much more than that )

- If you use cordless phones and have a wireless router, make sure the phones aren't 2.4Ghz phones as they will compete for the same frequency as the router ( and the router will win ) - IF you do have this situation, the only solution is new phones - even go so far as to remove the batteries from the handsets when you remove the 2.4Ghz phones.

- If you are using splitters, home wiring, wireless jacks or have any other set-up besides a phone connected directly into the back of the adapter, try testing with a single phone plugged in to the back of the Vonage device - It may isolate where the problem is. If you're ok when it's one phone only in the back of the adapter, it could be an indication that you have some faulty wiring somewhere or that Vonage needs to increase the voltage coming out of the back of the device. If you're using your home's wiring the voltage should almost certainly be increased.

- Are you by any chance going deaf?


:)



Read The Full Thread:

Dropped audio-totally stumped.


I get intermittent dropped incoming audio. I have tried every troubleshooting
For the sake of evaluation, please run the full test at this website and also the
CableModem: RCA DCM425 Cable service: Time Warner Location: NYC ISP:
Your scores look very good, but the download (which would be inbound audio) does
Thanks for the info. The testyourvoip link is not working. I tried to do the test
Thanks for the info. The testyourvoip link is not working. I tried to do the test
Call your cable company and tell them you are having some jitter problems when
I think you might also want to check your cable modem. Sounds like it works fine
Thanks. For those pf us who are uninformed, what is Docsis, how can I tell what version
DCM425's are Docsis 2.0 certified.

habarama posted "I don't have the info here in front of me but when I go back to work on Monday I have" on 08/11/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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