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diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

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Vonage I don't have the info here in front of me but when I go back to work on Monday I have

I don't have the info here in front of me but when I go back to work on Monday I have a spreadsheet with most cable modems and their docsis versions. I'm pretty sure I've dealt with this thompson/rca modem before and I seem to recall two versions, depending on the serial #. They were 1.0 or 2.0 depending on when they were made. IT may be a 50/50 chance...

And to the guy who asked what docsis iw...Stands for Data Over Cable Internet Systems - it's what effectively sends the packets of info across into the net. If you have an older version it wont handle the required number of packets per second ( or milisecond ) to make Vonage work well. It's like firmware sort of but you can't usually flash a new version to your modem, so to answer your question you may have to upgrade or buy a new modem. But before you do anything, I will check for you on Monday to see if there were 2 versions for your modem and if there were - how to distinguish which one you've got - Blackjack could very well be right - in which case there is somthing else causing the dropped audio...

A few things I know will cause dropped calls are;

- if your device overheats it resets itself - will cause the call to drop - make sure your device is well ventilated and seperated from other device . Don't install it on top of other electronic devices - if you touch it and it feels warm to you ( it may be slightly warmer than room temp but shouldn;t be much more than that )

- If you use cordless phones and have a wireless router, make sure the phones aren't 2.4Ghz phones as they will compete for the same frequency as the router ( and the router will win ) - IF you do have this situation, the only solution is new phones - even go so far as to remove the batteries from the handsets when you remove the 2.4Ghz phones.

- If you are using splitters, home wiring, wireless jacks or have any other set-up besides a phone connected directly into the back of the adapter, try testing with a single phone plugged in to the back of the Vonage device - It may isolate where the problem is. If you're ok when it's one phone only in the back of the adapter, it could be an indication that you have some faulty wiring somewhere or that Vonage needs to increase the voltage coming out of the back of the device. If you're using your home's wiring the voltage should almost certainly be increased.

- Are you by any chance going deaf?


Read The Full Thread:

Dropped audio-totally stumped.

I get intermittent dropped incoming audio. I have tried every troubleshooting
For the sake of evaluation, please run the full test at this website and also the
CableModem: RCA DCM425 Cable service: Time Warner Location: NYC ISP:
Your scores look very good, but the download (which would be inbound audio) does
Thanks for the info. The testyourvoip link is not working. I tried to do the test
Thanks for the info. The testyourvoip link is not working. I tried to do the test
Call your cable company and tell them you are having some jitter problems when
I think you might also want to check your cable modem. Sounds like it works fine
Thanks. For those pf us who are uninformed, what is Docsis, how can I tell what version
DCM425's are Docsis 2.0 certified.

habarama posted "I don't have the info here in front of me but when I go back to work on Monday I have" on 08/11/2007

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