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Vonage I did what you suggested and it didn't do any good. I decided to phone Vonage customer



I did what you suggested and it didn't do any good. I decided to phone Vonage customer services and after being transferred about 4 times to different people, I was told that a techie from the UK division would call me back in about 5 minutes. An hour later, the guy called. I have to say this guy was really helpful and walked me through a number of things, most of which I'd tried already. He suggested switching the connected phone to see if this made a difference. Now I should say here that we have two BT Easicom 1000 phones in my house, one connected to my Vonage line and the other to a regular landline. I switched my Easicom for the other Easicom and in the process didn't plug the phones power adaptor back in. To my surprise the phone rang. I switched back to my old phone, again not plugging the power adaptor back in and it still rang. The guy reckoned the problem was a dodgy lead as that is what the evidence suggested (I didn't mention the power thing to him as I didn't realise it was important then) and I agreed with him. After I ended the call with him, I went about trying to find the cable fault. I plugged everything back in (without power adaptor) and it rang. Plugged adaptor back in and the problem came back. I figure that when the power is plugged in, everything stops working. Unplug it and it works again. Why would this be? It used to work with the power supply attached just fine then all of a sudden it doesn't.



Read The Full Thread:

No incoming calls on DGL-4300/RT31P2


Hi Let me start off by saying I don't generally receive a lot of calls so I don't
First check - plug the Linksys directly into the SB4200 and see if it works. If it
I'll try that when I get home. I don't think I made it clear before that I was making
Nothing explicit, just general instructions: http://www.vonage.co.uk/
Don't know anything about the Easicom I'm afraid (and you don't provide any details).
Yeah, it does work without the power. The phone will ring and if I answer it, I can
What firmware do you have on the DGL-4300? Mine reboots whenever I use my vonage
I'm running version 1.4 of the firmware. The problem started to occur when I was
They just released 1.5 it did not fix my problem but maybe it will fix yours.

iainharvey posted "I did what you suggested and it didn't do any good. I decided to phone Vonage customer" on 09/05/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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