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furnequof Posted:
The minute i see
you've a new post
i normally rush
over here,
although i haven't...
In The Forum:
VoIP Feature Wish List
Topic:
inimical
On May 26, 2012 at 00:16:43

sssscary Posted:
Hi, I realize this
post is old, but I
was just trying to
find out how to
auto delete...
In The Forum:
VoIP Feature Wish List
Topic:
Auto-Delete Voicemail When Forwarded to Email!!
On May 24, 2012 at 08:08:15

sandyj Posted:
The last few days
I've gotten a
couple of calls
from angry people
demanding that...
In The Forum:
Vonage
Topic:
Someone is using my phone number? Hacked?
On May 18, 2012 at 20:07:46

vrtlassit7 Posted:
Can anyone help me
figure out a
solution to create
a virtual
attendant? I own
a small...
In The Forum:
VoIP Feature Wish List
Topic:
Virtual Attendant
On May 18, 2012 at 07:53:07

rodisport Posted:
I have had this
problem for more
than 4 months now
when i call some
one it doesn't...
In The Forum:
Vonage UK
Topic:
no ringing tone
On May 14, 2012 at 18:17:44

js123 Posted:
we already have
vonage device how
can i reactivate
the service and
what is the
procedure....
In The Forum:
Vonage
Topic:
how to reactivate the service
On May 12, 2012 at 14:57:39

dconnor Posted:
A photo would be
helpful....
In The Forum:
Hard Wiring - Installation
Topic:
Problem with home wireup
On May 08, 2012 at 10:47:17

rival Posted:
Thank you! This
was my exact
problem. Outgoing
calls would fail,
incoming calls...
In The Forum:
Vonage
Topic:
Dial tone ok, incoming calls ok, no outgoing calls
On May 03, 2012 at 21:11:35

stevejone Posted:
This is really a
good topic.It
gives a quite
detailed
information about
the jammer...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 03, 2012 at 11:29:58

MiveAmige Posted:
The nature of a
cell phone jammer

By
mobile jammer
(jammer, cell ph...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 02, 2012 at 18:55:02

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Vonage I created a similar thread when I first started my Vonage service a month ago ...

I created a similar thread when I first started my Vonage service a month ago ... As a matter of fact it was created on the same day this thread was created.

There was also a small survey attached too.

When I first signed up for service I too was under the impression that Softphone service was a part of the Vonage package. Now I know why I was also under this impression. When you first come into the Vonage.com web site, there is a little Flash animation stating "Check Out These Great Features!". If you click through on the Softphone, you then see:

So literally my first interaction with Vonage is one of disappointment.

One would think that a "feature" is something that is included with your Basic or Premium service. And an "add-on service" is just what it says. The problem is the Flash animation is not clear & could be misleading until you click through. That's even if you do click through. Softphone is the only add-on service that does not have a price in the animation. It's also the first item in that animation. So every time you come to that page ... boom you see Softphone as a "Great Feature" with no price or indication that it is an add-on service that costs $9.99 per month in addition to your service. If you saw the Softphone animation and saw $9.99 ... there would be no confusion at all. When you see 800-numbers you see the $4.99 cost of this add-on service, as is the same for a Virtual Telephone Number. You see the $4.99 cost of that add-on service as well. To add more confusion (no pun intended) Vonage also shows things like Caller ID & Voicemail in this "features" animation & they truly are features. No wonder people are confused!

I think if someone just redesigned the animation and distinguished "Great Features" from "Add-on Services" there would be no confusion.

As do others here ... I also think Softphone use from home should be a "Great Feature!"

Anywho ... that's my long-winded $0.02 :)

Thanks ... Joe

Read The Full Thread:

Using Softphone with standard account?

• Is there a way to use the soft phone with your main phone number? I would like to
• I agree, but that's the only softphone option they offer at this time.
• If they dont offer it there has to be a way to get it done anyway. seems to me that there
• I agree, I want to use my home computer as just another phone in my home. I'm not interested
• Well you could go old school and use a modem in your PC. I've got a headset connected
• the goeal is this. I have multiple pc's in my house but only one has my vonage box
• best solution I've seen is multiple/expandable handsets. uniden offers it,
• I tried to use the software to use my voange phone number and could not use it. When
• Good post OZZY. I didnt remeber that info but I will check it out. I dont want
• By "Take it with You" they mean that you can take your adapter with you and connect

ButIsItArt posted "I created a similar thread when I first started my Vonage service a month ago ..." on 03/01/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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