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gonzo Posted:
I have a Vonage
adapter (VDV23-VD)
connected to a
Buffalo
WZR600-DHP. It
used
...

In The Forum:
Vonage
Topic:
Vonage device drops off network, cannot reconnect
On Apr 23, 2015 at 22:33:56

chuchai Posted:
HI CAN SOMEONE
PLEASE ANSWER SOME
OF MY QUESTIONS?
BEFORE I DECIDE
WEATHER TO GET
...

In The Forum:
Vonage
Topic:
HELP NEWBIE..
On Apr 21, 2015 at 01:45:46

kdf55 Posted:
Vonage has added
call blocking.
...

In The Forum:
VoIP Feature Wish List
Topic:
Add Call Screening or Call Block Feature
On Apr 09, 2015 at 09:08:53

aakicee Posted:
why just certain..
?? ____________
___ You can get
score highest
marks
...

In The Forum:
VoIP Feature Wish List
Topic:
Visual voicemail for only specific incoming numbers
On Apr 04, 2015 at 06:52:12

clarcks Posted:
A lot of companies
don't offer it at
all or if they do
it is a premium
service. Why?
...

In The Forum:
VoIP Feature Wish List
Topic:
Add Call Screening or Call Block Feature
On Apr 01, 2015 at 01:12:46

MK_TO Posted:
On the Vonage
Canada web site,
it states that
outbound calls
from my Vonage
home
...

In The Forum:
Vonage Canada
Topic:
Outbound Caller ID
On Mar 27, 2015 at 10:23:31

xfilesera Posted:
Customer Care
yesterday and was
told that the
conference calling
feature is being
...

In The Forum:
VoIP Feature Wish List
Topic:
Do Not Disburb
On Mar 27, 2015 at 07:05:16

RajeshCO27 Posted:
Hey, I have
built a PBX by
using the Ozeki
SDK and and want
to connect it to
my
...

In The Forum:
Vonage
Topic:
SIP trunking issue: authentication problem (CUCM & own P
On Mar 26, 2015 at 07:30:31

OPT Posted:
...
In The Forum:
Vonage
Topic:
Optima Saver Bandwidth Optimizer Service
On Mar 11, 2015 at 06:50:50

sunnyshazy Posted:
thansk for this
post . . .. . . .
_______
____ sunny
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
Xlite 4.5 configuration
On Mar 10, 2015 at 06:46:45


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Vonage I created a similar thread when I first started my Vonage service a month ago ...



I created a similar thread when I first started my Vonage service a month ago ... As a matter of fact it was created on the same day this thread was created.

There was also a small survey attached too.

When I first signed up for service I too was under the impression that Softphone service was a part of the Vonage package. Now I know why I was also under this impression. When you first come into the Vonage.com web site, there is a little Flash animation stating "Check Out These Great Features!". If you click through on the Softphone, you then see:



So literally my first interaction with Vonage is one of disappointment.

One would think that a "feature" is something that is included with your Basic or Premium service. And an "add-on service" is just what it says. The problem is the Flash animation is not clear & could be misleading until you click through. That's even if you do click through. Softphone is the only add-on service that does not have a price in the animation. It's also the first item in that animation. So every time you come to that page ... boom you see Softphone as a "Great Feature" with no price or indication that it is an add-on service that costs $9.99 per month in addition to your service. If you saw the Softphone animation and saw $9.99 ... there would be no confusion at all. When you see 800-numbers you see the $4.99 cost of this add-on service, as is the same for a Virtual Telephone Number. You see the $4.99 cost of that add-on service as well. To add more confusion (no pun intended) Vonage also shows things like Caller ID & Voicemail in this "features" animation & they truly are features. No wonder people are confused!

I think if someone just redesigned the animation and distinguished "Great Features" from "Add-on Services" there would be no confusion.

As do others here ... I also think Softphone use from home should be a "Great Feature!"

Anywho ... that's my long-winded $0.02 :)


Thanks ... Joe



Read The Full Thread:

Using Softphone with standard account?


Is there a way to use the soft phone with your main phone number? I would like to
I agree, but that's the only softphone option they offer at this time.
If they dont offer it there has to be a way to get it done anyway. seems to me that there
I agree, I want to use my home computer as just another phone in my home. I'm not interested
Well you could go old school and use a modem in your PC. I've got a headset connected
the goeal is this. I have multiple pc's in my house but only one has my vonage box
best solution I've seen is multiple/expandable handsets. uniden offers it,
I tried to use the software to use my voange phone number and could not use it. When
Good post OZZY. I didnt remeber that info but I will check it out. I dont want
By "Take it with You" they mean that you can take your adapter with you and connect

ButIsItArt posted "I created a similar thread when I first started my Vonage service a month ago ..." on 03/01/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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