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kdf55 Posted:
Vonage is
reporting that
call blocking is
FINALLY on it's
way. https://co
mmunity.vonage.com
/posts
...

In The Forum:
Vonage
Topic:
Vonage announces call blocking coming soon!
On Jan 23, 2015 at 11:39:03

kdf55 Posted:
The problem may be
your internet
connection, not
Vonage. Have your
internet service
...

In The Forum:
Vonage
Topic:
Internet, wired and wireless, consistently disconnects!
On Jan 23, 2015 at 11:32:45

kdf55 Posted:
Yes you can....
In The Forum:
Vonage
Topic:
Taking Vonage adapter to vacation home
On Jan 23, 2015 at 11:31:02

TheBear Posted:
I am trying to
configure the
recommended x-lite
software on my
laptop for use
with
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
Xlite 4.5 configuration
On Jan 22, 2015 at 13:40:15

nichole Posted:
We had also faced
a lot of problem
sending emails and
fax initially but
when we used
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Fax Problems
On Jan 11, 2015 at 22:50:46

arbiter Posted:
1. NY, USA 2.
Time Warner Cable,
Cable 3. Upload:
2.18 Mbps
Download: 21.12
...

In The Forum:
Vonage
Topic:
Internet, wired and wireless, consistently disconnects!
On Jan 05, 2015 at 13:32:55

Utteru Posted:
...
In The Forum:
Vonage
Topic:
Click to call iPhone App
On Jan 05, 2015 at 07:00:41

nichole Posted:
Does this really
work for the
security of our
homes? If so then
I think it will be
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Broadband Monitoring of Home Alarm Systems
On Dec 31, 2014 at 23:17:41

Cagatey01 Posted:
Place another test
call. If there's
still no caller Id
information on the
current
...

In The Forum:
Report A Forum Bug
Topic:
Outbound Links Turned Off
On Dec 31, 2014 at 22:44:56

sahm24 Posted:
As of last Friday,
all of our
incoming calls are
being immediately
redirected
...

In The Forum:
Vonage
Topic:
Calls auto transferring to cell phone
On Dec 31, 2014 at 17:19:29


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Vonage I created a similar thread when I first started my Vonage service a month ago ...



I created a similar thread when I first started my Vonage service a month ago ... As a matter of fact it was created on the same day this thread was created.

There was also a small survey attached too.

When I first signed up for service I too was under the impression that Softphone service was a part of the Vonage package. Now I know why I was also under this impression. When you first come into the Vonage.com web site, there is a little Flash animation stating "Check Out These Great Features!". If you click through on the Softphone, you then see:



So literally my first interaction with Vonage is one of disappointment.

One would think that a "feature" is something that is included with your Basic or Premium service. And an "add-on service" is just what it says. The problem is the Flash animation is not clear & could be misleading until you click through. That's even if you do click through. Softphone is the only add-on service that does not have a price in the animation. It's also the first item in that animation. So every time you come to that page ... boom you see Softphone as a "Great Feature" with no price or indication that it is an add-on service that costs $9.99 per month in addition to your service. If you saw the Softphone animation and saw $9.99 ... there would be no confusion at all. When you see 800-numbers you see the $4.99 cost of this add-on service, as is the same for a Virtual Telephone Number. You see the $4.99 cost of that add-on service as well. To add more confusion (no pun intended) Vonage also shows things like Caller ID & Voicemail in this "features" animation & they truly are features. No wonder people are confused!

I think if someone just redesigned the animation and distinguished "Great Features" from "Add-on Services" there would be no confusion.

As do others here ... I also think Softphone use from home should be a "Great Feature!"

Anywho ... that's my long-winded $0.02 :)


Thanks ... Joe



Read The Full Thread:

Using Softphone with standard account?


Is there a way to use the soft phone with your main phone number? I would like to
I agree, but that's the only softphone option they offer at this time.
If they dont offer it there has to be a way to get it done anyway. seems to me that there
I agree, I want to use my home computer as just another phone in my home. I'm not interested
Well you could go old school and use a modem in your PC. I've got a headset connected
the goeal is this. I have multiple pc's in my house but only one has my vonage box
best solution I've seen is multiple/expandable handsets. uniden offers it,
I tried to use the software to use my voange phone number and could not use it. When
Good post OZZY. I didnt remeber that info but I will check it out. I dont want
By "Take it with You" they mean that you can take your adapter with you and connect

ButIsItArt posted "I created a similar thread when I first started my Vonage service a month ago ..." on 03/01/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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