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Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26


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Vonage I convinced my dad to switch to Vonage, and he is having an interesting first experience



I convinced my dad to switch to Vonage, and he is having an interesting first experience before he even receives his router. I convinced him it was okay to go ahead and initiate the number transfer during sign-up, but just don't approve the eLOA until the Vonage line is up and running (just to be safe).

I suggested he add Call Forwarding to his line and just forward to the Vonage temporary number until LNP is complete.

Strangely, Vonage assigned him a temporary number that is a long distance call for him. Same area code but long distance. What's funny is that he is in a large metropolitan area, and the temporary number is from a far away rural location that is long distance. This means that all of his Call Forwarding would be long distance, and anyone calling his Vonage Temp Number directly would have to place a long distance call..

I told him just to call Vonage and have them fix the temporary number to be for the correct geography, since they made an error, and they should be able to fix it no problem. They are telling him that they cannot change temporary numbers, even if one was unintentionally assigned from the wrong geography. They supposedly opened a ticket to look into this, but my experience is that Vonage never follows-up with open tickets (the line I always get is "sorry, your ticket was accidentally put in an inactive queue - I've moved it now.")

I told him to try again tomorrow, and perhaps he can get someone that knows how to fix the error. Has anyone else experienced this?

Thanks,
Brian



Read The Full Thread:

Temp Number is Long Distance, Vonage Says Cannot Change


Well do we have the area code and city you need available? If so PM me your account
Excellent, thanks!
This also happened to me when i first signed up. All i did was get a virtual number
Interesting experience. Mine is not the same, but they've put me on an exchange

brianguy posted "I convinced my dad to switch to Vonage, and he is having an interesting first experience" on 08/09/2005

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