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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage I called Vonage tonight to have them drop my 617 number and make my 713 "virtual





I called Vonage tonight to have them drop my 617 number and make my 713 "virtual number" primary. The rep I spoke with seemed extremely uninterested in my call and he questioned whether or not it could even be done. He said he'd create a ticket so I guess I'll have to wait and see. I also asked him if I was going to be charged for the virtual number again as my billing cycle ends today. His response was a rather unhelpful "yeah, you will". I was waiting for him to say something like, "Well, since we can't get it done tonight because the techs went home, we'll credit your account for the $4.99". Instead, he said nothing. So I asked him if I could get a credit? He said, "maybe". :eek: So I'm going to be paying $4.99 for an entire month of a service that will probably be removed tomorrow?

The thing is I had actually requested this to be done via e-mail on Friday. I then received a response from Vonage asking me for my name, address, and such for verification, and once the information was received the change would be made. That was two days ago and nothing has happened which is what prompted me to call tonight. I even mentioned this to the rep and I was met with complete silence as if he wasn't even listening. I didn't bother repeating myself because he seemed as though he could have cared less.

Lastly, tonight I downgraded my account to the 500 minute plan because I don't use my phone enough to warrant paying for the unlimited service. As expected he informed me that the charge for the change would be $9.99. Then he said with "tax" it will be $10 something. How can I be charged tax on a service change in addition to my normal monthly tax? I pretty much have accepted the mysterious monthly FET tax as the norm, but now it's starting to get a little rediculous. After all, we all know that Vonage isn't regulated by the feds. At least not to the point where they should be collecting taxes on a tax that technically hasn't been defined.



Read The Full Thread:

Dropping primary number to make virtual number primary


Currently I have my Boston number (617) as my primary number and a Houston number
Yes you can make your virtual number into a primary number!
Hey, I tried this in February and had no luck. I had a primary number in Oklahoma
rcb116, is this true?

I can confirm that you can make the switch. I have done it before. The key is getting

NHTracker posted "I called Vonage tonight to have them drop my 617 number and make my 713 "virtual" on 08/18/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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